ERIKA LINDBERG
***** ****** ***. 248-***-****
Eastpointe, Michigan 48021 ***************@*****.***
SUMMARY OF QUALIFICATIONS
Accurate data entry experience, able to create and effectively work with spreadsheets
Proficient at extracting data required to create statistical reports
Able to communicate professionally (written and verbally)
Strong analytical skills
Able to multi-task and maintain focus on priorities
Excellent interpersonal and team-building skills
Ability to think quickly and successfully handle challenging deadlines
SOFTWARE APPLICATIONS
Microsoft Office applications including Access, SAP, Lotus Notes, SharePoint, SMART,
E2, GPDS, Part Finder, GDM, Visio, MS Project, FiNAS
PROFESSIONAL EXPERIENCE
Test Data Coordinator May 2015 – Present Detroit Diesel Corporation (EASi), Redford, Michigan
Update BOM (bill of material) in the FiNAS global documentation system to reflect current information regarding engine testing information – sourced from EOT (End of Test), ETI (Electronic Test Information), and VLM (Valve Lash Measurement) documents
Import data from Excel pivot tables to generate metric reports in PowerPoint to create metric reports; Published metric reports to the team’s SharePoint site and the group bulletin board to gain the benefit of transparent visual management
Produce LWI (Local Work Instructions) to establish work processes for the benefit of team members
Engineering Release Planning Analyst September 2014 – February 2015
General Motors Corporation (KForce), Warren, Michigan
Analyzed and interpreted highly complex information (work orders, Vehicle Description Summary, Product Plan Content) to assist with work order throughput
Communicated with E-Squared work order approvers on their status up through work order approval, in relation to the Days in Role metric report, to facilitate timely sign-offs
Acted as a catalyst when work order sign-off was at risk and escalated unresolved and high-risk issues to prevent assembly plant shutdown
Cashier
Bordine Nursery, Rochester Hills, Michigan April 2014 – December 2014
Provided excellent customer service while initiating and completing sale transactions to provide a pleasant environment to encourage repeat business
Ensured that price on merchandise was correct to prevent loss to the company and the patron
Customer Service Associate
Home Depot Measuring Service, Oak Park, Michigan May 2014 – September 2014
Scheduled over 100 daily inbound flooring measure requests for customers and technicians using telephone and computer software applications
Edited customer information that included names, addresses, phone numbers, materials, and rooms to be measured to ensure the technician had correct information
Assigned, changed and deleted routes for the measuring technician and rescheduled appointments at the request of the customer and Home Depot store personnel
Procurement Assistant October 2012 to May 2013
Chrysler Corporation (G-Tech Services), Auburn Hills, Michigan
Evaluated and tracked prototype procurement requests utilizing Lotus Notes and Mainframe for 10 members of the electrical engineering team
Generated and processed daily follow up inquiries and verified deliveries valued over $1,000,000 with the requestors to authorize invoice payment
Recorded order requirement information in the Access finance database and designed SQL queries to ensure expedient delivery of statistical data for use in identifying unsettled invoices
Account Coordinator January 2007 to January 2012
Hewlett Packard (Spherion), Auburn Hills, Michigan
Monitored the daily inventory flow of over 100 client personal computers to verify that deadlines were achieved and that all of the orders were accounted for
Coordinated the receipt, build and shipping information of computer equipment and added pertinent information to the Access production database to represent the current status of the equipment
Responded to customer product and shipping inquiries; designed SQL queries to accumulate statistical equipment information for presentation to the management team
EDUCATION
Bachelor’s Degree, Rochester College - Computer Systems Management
MILITARY SERVICE
United States Air Force, Aircraft Maintenance – Honorable Discharge