C Nd

Kristopher H art

Email: k *********.*.****@*****.***

Phone: 7 65.228.3530

SUMMARY:

More t han 7 y ears o f e xperience i n t he I T i ndustry w ith s trong m anagement o f p roject r equirements, s oftware d esign, development, p rogramming s kill, a nd s upport. Programming L anguages: J AVA, C /C X ML

Software a nd T ools: T FS, E clipse, T ortoiseHg, M ercurial, M icrosoft O ffice CERTIFICATIONS: C ertified I RS i nstructor

PROFESSIONAL B ACKGROUND:

Internal R evenue S ervice A ustin, T X J an 2 017 - P resent RAIVS/IVES C oordinator

● Maintain r elationships w ith m ultiple t hird p arty p articipants t o e nsure t hat c ases a re h andled w ithin I RS t ime guidelines.

● Research r equests/cases f or a ccuracy a nd f raud. Course D evelopment

General R esponsibilities

● Interfaced w ith P roject M anagers, I RM A nalysts, a nd o ther s takeholders t o e licit n eeded u pdates t o b oth official d ocumentation a nd c ourse m aterials

● Develop c ourse p lans f or i ncoming/training e mployees

● Updated c ourse m aterials t o r eflect c hanges i n p rocesses

● Designed n ew w alk-through s essions f or n ew e mployees SCRIPs A CA

● Ensure c orrectness a nd c ompleteness o f A CA f ilings. RAIVS/IVES C lerk

General R esponsibilities

● Manage R AIVS a nd I VES r equests f rom t axpayers a nd t hird p arty a ccounts

● Use I RS t ools t o a uthenticate a nd c omplete r equests/payments/refunds Career E ducation C orp., S chaumburg, I L M ar 2 015 - M ar 2 016 Resource E ngineer

Projects

● CTU/AIU M arketing

Worked c losely w ith M arketing/Business t o e licit r equirements f or n ew f eatures a nd c ampaigns

Translated r equirements i nto u sers s tories f or e ngineers

Prioritized u ser s tories f or m onthly s print d eliverables

Did U AT w ith b usiness t o e nsure r equirements w ere m et a t t he e nd o f s prints

Overall e nd g oal f or m arketing w as t o d rive u sers t o s elf a dmission s ite.

● CTU/AIU A dmissions

Multi t eam p roject t o b uild a n ew e nd t o e nd a dmissions p latform f or b oth i nternal a nd e xternal users.

Designed a nd w rote r equirements f or a dmission s ite ( external u sers c oming f rom m arketing s ite(s))

Designed a nd w rote r equirements f or b ack-end a dmissions ( internal u sers) t o h elp f acilitate admissions r ep’s

General R esponsibilities

● Primary r esponsibilities w ere t o e licit, a nalyze, v alidate, s pecify, v erify, a nd m anage p roject r equirements b y working w ith p roject s ponsors a nd e nd u sers

● Provided d ocumentation o f r equirements, u se c ases, u ser s tories a nd b usiness r ules

● Represented r equirements u sing a lternative v iews, s uch a s a nalysis m odels ( diagrams), p rototypes, o r scenarios, w here a ppropriate

● Worked w ith U X D esigners t o e nsure t hat t he u ser e xperience m eets t he b usiness r equirements

● Worked w ith t he e ngineering t eams ( Architects, D evelopers, D evelopment M anagers a nd T est E ngineers) t o conduct r equirement b riefing s essions a nd s upport t hem t hrough t he A gile S DLC.

● Worked c losely w ith b usiness t o d emo a nd e xplain i terations. D ocumented c hanges t o r equirements f or development.

● Participated i n d aily d iscussions w ith b usiness a nd d evelopment t o c apture n ew a nd c hanging r equirements.

● Complied w ith t he I T p roject g overnance a nd m anagement p rocesses.

● Coordinated U AT a nd g athered a pprovals f rom b usiness u sers p rior t o r elease.

● Identified w ays t o a ssist p roduct m anagement i n p roduct p lanning t hrough r equirements d evelopment a nd analysis.

● Proposed n ew p roduct f eatures a nd u pdates.

● Technologies u tilized: T FS, M icrosoft O ffice Navistar I nc, L isle, I L 2 010 – 2 014 Application A nalyst

● As a n A pplication A nalyst, p articipated i n t he g athering a nd r efining r equirements, d evelopment, a nd t esting for n ew s oftware.

● Participated i n d evelopment o f m any n ew e ngine f eatures a nd s ervice b ay t ests f or l egacy, c urrent, a nd future e ngines

● Wrote a nd m aintained U I a nd e ngine h ardware t ests u sing J Unit a nd J enkins

● Technical s upport f or E ngine s hop f loor a nd C SO.

● Worked c losely w ith b usiness p artners t o d ocument c hanges n eeded t hrough i terations o f d evelopment.

● Technologies u tilized: J ava, E clipse, S wing, J Unit, T ortoiseHg, M ercurial, J enkins

L exmark, L exington, K Y 2 007 – 2010 Software T echnician

● As a S oftware T echnician, p articipated i n t he d esign a nd d evelopment o f m anual a nd a utomated t esting programs f or L exmark’s t esting a rm o f r esearch a nd d evelopment u sing C a nd J avaScript

● Created n ew t esting p lans t o b etter c oordinate t esting e fforts w ith d evelopment

● Technologies u tilized: J ava, C J avaScript EDUCATION:

2007: B achelor o f S cience – C omputer S cience, B all S tate U niversity, M uncie, Indiana

PERSONAL S KILLS:

● Business g oal o riented a nd o bjective f ocused

● Strong c ommunications s kills

● Self-starter, t eam p layer w ith t he a bility t o w ork i ndependently References a vailable u pon r equest

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