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Programmer Analyst

Omaha, Nebraska, United States
January 12, 2018

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Milan Rai

*** * *****, *** **

Omaha, NE-*****



Programmer Analyst at West Corporation

**** -*******

Responsible for developing, coding and testing of new IVR application.

Experience in Linux servers and the Linux command line

Responsible for maintaining and updating the existing IVR application

Responsible for updating database for IVR application using Informix sql.

Well acquainted with full scale Software Development Life Cycle(SDLC) Agile methodology, waterfall

Good knowledge on writing Test cases based on business requirements.

Experienced with testing API’s using SOAPUI and WCF

Well acquainted and understanding on UNIX, LINUX and SHELL scripts

Well acquainted and experienced with end to end and unit testing of the application

Well acquainted and experienced with developing, maintaining and executing test plans for all layers of application testing

Excellent problem solving skills, technical and analytical

Excellent communication skill, hardworking, ability to work independent and in team.

Work Experience

1.Code, Develop and stood up several IVR applications.

2.Trained and helped new team members on IVR applications and writing test plans.

3.Participate in design reviews of new projects.

4.Worked closely with QA and help support them on testing the Application.

5.Successfully converted Perl script application to java.


Languages: Class, Producer, VXML, Linux/Unix, JavaScript, XML, VIM/VI, PHP, Perl, shell, java, C#, C++, ASP.Net, HTML5, CSS3, Python

DBMS: Oracle 10g Express, SQL server, Informix SQL

Applications: Jira, Dbeaver, confluence, MS Office (Visio, word, PowerPoint, Excel), Visual Studio, Notepad++, eclipse, putty


Bellevue University, NE

Bachelor Degree in Computer Information System (Programming)

GPA: 3.9/4.0

August 2012- August 2013

Metropolitan Community College, NE

Associate Degree in Computer Science

GPA: 3.4/4.0

March 2010- June 2012


Planned, code and created ecommerce web application using ASP.NET MVC pattern and C#

Participated in designing and implementation of fully functional database as a part of group project using Oracle 10g express

Planned and created responsive website using xml, html, css3, bootstrap

Reference/ Recommendations

Available on request

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