SR. Project Manager

MICHAEL (Mike) W HINZE

***** ********** ***** **. ********, TX 77407 – 281-***-****

*******.*.*****@*****.***

EXPERIENCED PEOPLE MANAGER, SR. PROJECT MANAGER, BUSINESS ARCHITECT, SR. BUSINESS ANALYST, TECHNOLOGY and GLOBAL MIS/BUSINESS INTELLIGENCE

Motivated Sr. Project Manager/Sr. Business Analyst/Business Architect and People Manager with 25 years of technology and MIS/Business Intelligence Project Management experience successfully overseeing Financial Services and end-two-end project management and business analysis as well as architecting and implementing innovative MIS/Business Intelligence programs and processes as well as reporting suites for both internal and external clients relating to financial and information services.

Comprehensive background in SQL, Technology and Business Intelligence processes providing support including but not limited to: Business Intelligence, Global MIS Data Quality, Global Marketing and Advisory Services Technology Development.

Detailed oriented and skilled in managing timelines, scope, budgets, personnel (FTE's, contractors, external vendors) and driving results.

Seeking to continue to leverage my people management, Sr. Project Management, Business Analyst strengths and Technology/Business experience to produce and manage further innovation working towards more proactive, automated and functional processes and applications. Extensive virtual working experience. PROFESSIONAL EXPERIENCE:

TEK Systems

Client: Discover Financial Services, Houston, TX August 2016 – August 2017 Business Technologies

Contracting and Consulting – Sr. Project Manager

Managing high visibility infrastructure project consisting of Financial Switch upgrade and replacing HP Non-Stop system Nodes as well as all associated applications and plugins. Overseeing hardware standup, configuration, Application loads, Benchmarking and Testing

Utilizing full SDLC project life cycle and management– Gathering and translating requirements, analysis and planning, architecture and design, overseeing development, integration and QA/QC testing, implementation and deployment, warranty period and post mortem, team meetings as warranted, and stakeholder updates.

Comprehensive management of Scope, Schedule and Resources including 3rd party vendors and contractors K-Force

Client: Jack Henry & Associates, Houston, TX August 2013 – August 2015 Payment Processing Solutions and PassPort Project Management Office Contracting and Consulting – Sr. Project Manager

Managed several diverse financial services and banking projects including but not limited to transactional transfers, payments and data processing comprising of debit/credit EFT, and P2P. EMV switchover upgrades and processing. ATM software and hardware upgrades, software loads, FIS system IBM mainframe integration and upgrades centering around Connex Switch

Full Financial Settlement system development, upgrades and releases including ledger accounts fees and disputes

Data Navigator upgrade implementations for data quality and reporting, network partner mandates and migrations

Cryptographic Key security generation and migration. Implementation of new Cryptographic Key Management application for the purposes of PCI compliance and fraud protection

Worked with Network and Switch partners i.e. Visa, Master Card, Discover/Pulse, FIS as well as other network partners

Full SDLC Project life cycle and plan management including Waterfall and Agile methodologies – gathering and translating requirements, analysis and planning, architecture and design, overseeing development, integration and QA/QC testing, implementation and deployment, warranty period and post mortem, daily sprint updates team meetings as warranted, stakeholder, executive and steering committee updates.

Comprehensive management of Scope, Schedule and Cost AMEX

Client: American Express, Houston, TX September 2012 – July 2013 Contracting and Consulting – Sr. Project Manager

Open Ended

Full SDLC Project Management life cycle utilizing Waterfall and Agile Methodologies

Management of multiple in-house development technology and Business Intelligence projects in tandem consisting of new innovation and system upgrades

Overseeing multiple teams and partner groups including contractors and 3rd party vendors

Comprehensive management of Scope, Schedule and Cost BCD Travel Houston, TX (virtual), Atlanta, GA

Sr. Project Manager – Separated due to Reorg September 2011 – August 2012 Salesforce and Marketing Technologies Sr. Project Manager

Comprehensive end to end project management from client request to implementation and support.

Functional and client info Business requirements.

Complete scope and timeline reporting.

Monitor overall project team statistics and measurements

Facilitate ongoing project reviews and management updates

Managing FTE and contract developers as well as 3rd party technology partners AMEX

Client: American Express, Houston, TX October 2009 - September 2011 Contracting and Consulting - Sr. Project Manager

Open Ended

Full SDLC Project Management life cycle utilizing Waterfall and Agile Methodologies

Management of multiple in-house development technology and Business Intelligence projects in tandem consisting of new innovation and system upgrades

Overseeing multiple teams and partner groups including contractors and 3rd party vendors

Comprehensive management of Scope, Schedule and Cost American Express, Houston, TX 1992 – July 2009

Technologies – Sr. Project Manager and Lead BSA and People Manager, 2006 – July 2009

Complete end to end Project Management through the SDLC life cycle of projects

Scripted and verified functional and data Business requirements

Collaborated with the Technologies Architecture team to meet overall security standards

Oversaw complete project health - Maintained overall timeline, scope and budget – Kept scope creep to a minimum

Managed both contractors and FTE developers including external vendors utilizing RPG and C programming language

Full working knowledge of DB2 databases and Business Objects as well as file systems and data mapping. Menu driven and screen modeling.

Worked closely with System administrators to determine system projections and configurations

Consistently drove overall results during ambitious and challenging projects

Oversaw Testing and Quality Assurance resources – Provided direction and overall testing scope

Up to date financial and timeline reporting – hourly cost per resource, vendor cost, overall project timeline vs cost ratio

Monitored overall project team statistics and measurements

Continuously worked to improve processes through automation and innovation to cut cost and time to production. Senior Global BI Data Manager/Project Manager/ Business Architect/Innovation Manager - GPD/Business Travel and Expense Houston, TX 2000 – 2006

Complete Project Management through SDLC life cycle of projects

Provided support for Global BI Data Quality, Global Marketing and Advisory Services.

Responsibilities included quality and flow of BI data through all Business Travel and Expense systems

Managed new innovative projects end to end for more efficient and functional BI data processes.

Assumed technical development projects working with a Business funded programmer fully proficient with BI systems as well as partnered very closely with Technology resources.

Worked with Business colleagues to determine and script Business requirements for new development.

Architected new development to efficient Business and Technical standards

Partnered with Tech colleagues to ensure efficient coding based on development standards

Tested and implemented new development and data processes on systems

Provided warranty service and instructional help to Business colleagues

Provided 2nd level support to BI Help Desk.

Strong analytical and problem solving skills based on extensive SQL knowledge for running on the spot reports or working with the Business to troubleshoot data issues and client requests.

Integrated BI data and processes.

Provided BI data field translation for @Work application utilizing Microstrategy

Worked to integrate E2E processes from all work streams and BI profiling and reporting

Demonstrated strong people leadership skills through Collaboration with multiple Global teams and groups in order to proliferate the efficiency and integrity of BI data and its processes.

Maintained compliance with privacy and data security standards Team Leader Global BI Data Quality and Processing – Program Manager 1998 – 2000

Responsibilities for all facets of Global BI Production and File Services

Experienced People Leader overseeing a team of 17 employees

Monitoring team statistics and measurements

Meeting processing and reporting deadlines

Provided Business requirements and input on new functional development

BI Project management for new innovation and support

Extensive Global BI knowledge

Business Analyst – Global BI Data Quality and Processing 1996 – 1998

BI data processing of Domestic and Global markets

Maintained BI data standards

Table updates and maintain client profiles

Loading report data on to disk and shipping out to customers American Express, Phoenix, AZ

Back Office Financial Analyst 1992 – 1996

Back Office accounting

Implementation and testing of new Global Back office accounting system

Global Back Office accounting

Lifeco Travel Services, Houston, TX 1991 - 1992

Back office Financial Analyst

Back office accounting

PROFESSIONAL DEVELOPMENT:

Technical Skills: MS Word, MS Excel, MS PowerPoint, MS Project, MS Access, MS SharePoint, SQL, Visio, AS400 OS and corresponding Automation and Performance tools, Oracle, IBM Mainframe, Microstrategy, Salesforce, Information Builders, DataStage, Ab Initio, Connex Switch Training: 64 Certified PMP® course hours (University of Houston),

8 Specialization Certified PMP® course hours (University of Houston)

Project management (Amex)

Effective Time management

Quality Leadership

Ongoing enhancement for Project Management Professional (PMP) Certification

Accomplishments: Global Mediation and Communication

6 month global rotation in the U.K.

Extensive Global Travel

Self-motivated and disciplined work ethic for working virtually REFERENCES: Available upon request

Upon request

Contact this candidate