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Customer Service Technical Support

Winnipeg, Manitoba, Canada
January 12, 2018

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Anthony Ducharme

***-**** ******* ***

Winnipeg, MB R3T 2H4

Home No.: 1-204-***-****


Education: St. John’s High School

Winnipeg, MB


Grade 12 complete

Awards Received: Completed the B.L.O. Program/Business Learning Opportunities


Voted Class President

Work Experience:

Sept 2011-Currently Northern Meats, Winnipeg, MB

Order picking, Shipping and Receiving

Operated and maintained Forklift and Power jack

Loaded and unloaded trailers, documented stock

In and out, Maintained work environment

Currently employed

Looking for daytime employment

2010 CLEANWORKS, Winnipeg, MB


Industrial cleaning

2009 MANITOBA HOUSING, St. Laurent, MB

General Repair, prepare houses for new tenants, light plumbing

Maintenance of the senior centre

2007- 2008 ST. LAURENT SCHOOL, Manitoba

Substitute Teacher/Teacher’s Assistant

Implemented lesson plan and assisted special needs students

Master Teacher Certificate

MIGS program – Received several letters of recognition from several schools


Anthony Ducharme Resume Page 2

Work Experience (cont’d):

2004 - 2007 STARRIDERS, Winnipeg, MB

Owner, Operator

Presented Astronomy Sessions for students (K-10) in Manitoba, Ontario and Saskatchewan

Product sales promotion and marketing CJOB Radio

Was on The Learning Channel, CBC TV, CKY, CKND, A-Channel and community circulars

Live presentations at Fort Whyte Centre and Harbor View Golf Course

2000 - 2004 CONVERGES, Winnipeg, MB

Technical Support

FEDEX software

Received FEDEX Customer Care Certificate

1986-1999 AZTEC PRINTING, Winnipeg, MB

Offset press operator/Bindery

350/360 AB Dick, Plate Making, Camera, Cutter

Related Experience:

Driving Experience:

Valid Class 5 Manitoba Driver License

Experience with in city delivery driving 5 ton and ton trucks

Maintained accurate driving logs and invoices

Performed regular truck inspections to ensure safety and related any issues to maintenance mechanics

Load and unload large deliveries

Warehouse Experience:

Training and experience driving forklifts and pallet jacks


Maintained a clean and orderly warehouse

Able to easily locate items and fill customer orders

Load and unload transport trucks

Able to accurately read bills of lading and invoices

Excel 2012

Maintenance and Labour:

Prepared houses for new tenants

General cleaning and maintenance of senior centre

Light plumbing

Industrial cleaning

Anthony Ducharme Resume Page 3


Computer/keyboard skills: Ms dos, Windows 3.11 – Win 7, Photoshop, Excel, Word, Dreamweaver, Publisher and Aftereffects,

Technical Support experience

Customer Service and Sales

Ability to work efficiently and effectively in multi-tasked, fast-pace environments and under pressure

Ability to work independently/as team player

Ability to meet timelines and follow through

Excellent communication (both written and oral) and interpersonal skills

Organized and reliable

Eager to learn and enjoy new challenges

Volunteer Work: Coached 12 year old Soccer and Hockey


Mr. Donny Haldane

Winnipeg, MB


Mr. Joel Spearman

Winnipeg, MB


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