Customer Service Technical Support
Resume:
Anthony Ducharme
Winnipeg, MB R3T 2H4
Home No.: 1-204-***-****
Email: ******@*******.***
Education: St. John’s High School
Winnipeg, MB
Grade 12 complete
Awards Received: Completed the B.L.O. Program/Business Learning Opportunities
1989
Voted Class President
Work Experience:
Sept 2011-Currently Northern Meats, Winnipeg, MB
Order picking, Shipping and Receiving
Operated and maintained Forklift and Power jack
Loaded and unloaded trailers, documented stock
In and out, Maintained work environment
Currently employed
Looking for daytime employment
2010 CLEANWORKS, Winnipeg, MB
General
Industrial cleaning
2009 MANITOBA HOUSING, St. Laurent, MB
General Repair, prepare houses for new tenants, light plumbing
Maintenance of the senior centre
2007- 2008 ST. LAURENT SCHOOL, Manitoba
Substitute Teacher/Teacher’s Assistant
Implemented lesson plan and assisted special needs students
Master Teacher Certificate
MIGS program – Received several letters of recognition from several schools
…./2
Anthony Ducharme Resume Page 2
Work Experience (cont’d):
2004 - 2007 STARRIDERS, Winnipeg, MB
Owner, Operator
Presented Astronomy Sessions for students (K-10) in Manitoba, Ontario and Saskatchewan
Product sales promotion and marketing CJOB Radio
Was on The Learning Channel, CBC TV, CKY, CKND, A-Channel and community circulars
Live presentations at Fort Whyte Centre and Harbor View Golf Course
2000 - 2004 CONVERGES, Winnipeg, MB
Technical Support
FEDEX software
Received FEDEX Customer Care Certificate
1986-1999 AZTEC PRINTING, Winnipeg, MB
Offset press operator/Bindery
350/360 AB Dick, Plate Making, Camera, Cutter
Related Experience:
Driving Experience:
Valid Class 5 Manitoba Driver License
Experience with in city delivery driving 5 ton and ton trucks
Maintained accurate driving logs and invoices
Performed regular truck inspections to ensure safety and related any issues to maintenance mechanics
Load and unload large deliveries
Warehouse Experience:
Training and experience driving forklifts and pallet jacks
Shipping/Receiving
Maintained a clean and orderly warehouse
Able to easily locate items and fill customer orders
Load and unload transport trucks
Able to accurately read bills of lading and invoices
Excel 2012
Maintenance and Labour:
Prepared houses for new tenants
General cleaning and maintenance of senior centre
Light plumbing
Industrial cleaning
Anthony Ducharme Resume Page 3
SKILLS & ABILITIES:
Computer/keyboard skills: Ms dos, Windows 3.11 – Win 7, Photoshop, Excel, Word, Dreamweaver, Publisher and Aftereffects,
Technical Support experience
Customer Service and Sales
Ability to work efficiently and effectively in multi-tasked, fast-pace environments and under pressure
Ability to work independently/as team player
Ability to meet timelines and follow through
Excellent communication (both written and oral) and interpersonal skills
Organized and reliable
Eager to learn and enjoy new challenges
Volunteer Work: Coached 12 year old Soccer and Hockey
References:
Mr. Donny Haldane
Winnipeg, MB
Mr. Joel Spearman
Winnipeg, MB
Contact this candidate