Business/Data Analyst

Joshua Benoit

Keller, TX ***** 972-***-**** ***********@*****.***

Business Analyst/Project Manager

Upcoming graduate with a degree in Information Science and several years of full-time experience. A motivated young professional with an aptitude for innovation and creative problem solving. Communicative and personable, will learn and adapt quickly, follow direction, and serve internal and external customers with poise and professionalism.

Areas of Expertise

SQL

Data Analysis

Customer Service

HTML

Microsoft Office

Inventory Management

Javascript

Tableau

Project Management

EDUCATION

Bachelor of Science in Information Science with Concentration in Information and Project Management and a Minor in Informatics

University of North Texas, Denton, TX

EXPERIENCE HIGHLIGHTS

CITY OF LEWISVILLE, Lewisville, TX, Present

Business Analyst Intern

Worked closely with the IT Services department of the City of Lewisville and assisted with various projects using Microsoft SQL Server Management Studio and Microsoft SQL Server Reporting Services. Was trained in complex SQL queries involving thousands of databases with millions of records. Was granted access to work with critical real world data from local government entities such as Police, Fire, and Municipal Court records. Also worked on web development projects involving HTML and JavaScript.

Key Accomplishments:

Supported the ITS team for The City of Lewisville on projects while also working independently on solo projects for the city.

Created SQL queries that are used by the City of Lewisville Police Department, Fire Department, and Neighborhood Services.

Published SQL views that supplement a public analytics website for the citizens of Lewisville.

Worked on web-development projects involving HTML and Javascript

Created reports using Microsoft SQL Server Reporting Services for end-users in various city departments

CVS HEALTH, Keller, TX, 2012-Present

Pharmacy Technician/Trainer

Guarantee all medication needs and regulatory compliance standards are met for patients and demonstrate ethical conduct while maintaining patient confidentiality. Oversee training of all new technicians while collaborating with the lead training manager. Organize medications for pharmacist to dispense by reading medication orders and prescriptions; preparing labels, calculating quantities, assembling intravenous solutions and other pharmaceutical therapies.

Key Accomplishments:

Supported the transition from RxConnect System to WeCare system and then WeCare to My Customer Experience while training personnel on the latest system protocols.

Facilitated the overhaul of store inventory and alphabetized over 7,000 medications.

Achieved fulfilling over 2,500 prescriptions weekly, which was the 3rd highest volume in the district.

Acted as a Training Coach for all new pharmacy hires and facilitated on the job trainings

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