Customer Service Microsoft Office

Ronald E. Klinger

Eaton, Ohio *****

Cell ~ 937-***-****

**********@*****.***

Qualifications:

Project Management skills

Materials Management

Facilities Management

Lean Practice

Logistics Management

Budget Planning and Monitoring

Computer skills (Windows, Microsoft Office, Excel, Word, Lotus, People Soft, Agile, Kronos, Abacas, Mintek EIS)

Professional Experience:

Comcast Business NBCUniversal

Facilities & Logistics Manager 3/20/2017 to present

• Manage the facilities and logistics teams for maximum efficiency and effectiveness for the projects serviced

Environmental Health and safety implementation and enforcement

• Develop and implement continuous improvement plans for all areas of responsibility

• Maintain staff discipline and accountability

• Manage available resources such that productivity is above expectations

• Manage contractor progress and drive timely accurate completions

• Attend training courses and progress skills to increase my knowledge of Logistics and facilities practises and to raise the Company profile

• Very experienced senior level facilities and logistics management capability

• Excellent Microsoft Office skills

• Outstanding people management skills

• Renowned as a team player

• Seen as the ‘to go to person’ when decisions need to be made

• Relevant Facilities and Logistics Qualification and / or professional mind set

• Budget management capability

• Exceptional planning and delivery experience

• Internal and external relationship management

Consulting Services 12/20/2014 to 2/20/2017

Operational process improvement analyst

Shipping, Receiving & Warehouse process improvement

Production flow and bottleneck resolution

Labor analysis

Quality control process improvement and documenting

Operational review and structuring

Training to implement change rollout

Lean process review/implementation

Polycom Inc. 5/31/07 to 8/15/2014

Operations Senior manager

Manufacturing, production, Quality control, Procurement,

Order Fulfillment, Customer service

Continuously improve Quality & Efficiency

ECO/BOM Review approvals prior to manufacturing

Oversee Finished goods & Raw inventory in Englewood & Regional warehouses World wide

Purchasing Management

Production Planning / Monitoring

First Article inspection

Facilities & Logistics Management

Inventory/Procurement control monitoring

Set and maintain productivity & quality standards

Process & Procedure development/Implementation

Schedule/Structure daily operations work load

Train and motivate Employee work force

Vendor negotiations

Outsource negotiation & monitoring

Project planning

Material fulfillment process development

Shipping & Receiving process development

Marvel Industries 4/10/06 to 5/30/07

Materials Supervisor

Managed daily production of order fulfillment

Employee Hiring /Training/ Termination

Inventory Control Management

Logistics management / scheduling

FIFO Product Control

Production line performance monitoring

Quality control

Labor Billing

Process and Procedure Implementation & Monitoring

Customer Service point of contact

Employee recording & Management

Budget planning / monitoring

Time Management / Payroll Processing

Total storage restructuring

Time Warner Cable ~ Eaton, Ohio 15 Yrs. 10 Mon. 3/26/1990 to 01/03/2006

Materials Management Supervisor

Supervise Twenty Two employees and manage three separate warehouses

Purchasing

Inventory Replenishment

Shipping and Receiving

Vendor / Customer relation

Perform monthly progress reports

Dispatch work orders

Oversee order fulfillment requirements

Train and Coach Employees in new and old products, inventory control

Oversee Stock and CPE Physical and Cycle counting

Schedule daily tasks as needed

Facilities & Logistics Management

Oversee outer office CPE stock delivery replenishment

Involved in Department operating budget layout and tracking

Contractor Setup & Monitoring

Maintained Company and OSHA policies and requirements

Interviewing and Hiring new candidates

Perform Staff Performance evaluations

Performed and organized Facility and property maintenance

Trained and Mentored new associates

Setup warehouse storage layout and operation guidelines

Time management skills

Overseen all daily shop operations

Managed records of employees and sales

Education:

Bachelor's degree 3.8 GPA

Business Operations Management

National Trail High School ~ New Paris, Ohio Grade 7 thru 12

West Alexandria Elm. ~ W.Alexandria, Ohio Grade K thru 6

References Available upon request

Contact this candidate