Raneshia Hicks
*** ***** *****, ****** ****, FL *3844
*************@*****.***
CRT 572234
Qualifications/Certifications
o ARRT Certified
o CPR Certified
o HIV/BBP, OSHA Certified
o HIPAA Certified
Education
Keiser University, Lakeland, FL November 2015 - August 2017 Associates of Science: Radiologic Technology
GPA: 3.28
Gause Academy, Bartow, FL June 2007
High School Diploma
Clinical Experience
Brandon Regional Medical Center, Brandon, FL October 2016 - November 2016, July 2017 Tower Radiology Parsons, Brandon, FL March 2017 - April 2017 Florida Hospital Tampa, Tampa, FL June 2017
o Received Excellence in Performance Award
o Use of appropriate protocol for radiographic procedures o Practiced safe ALARA procedures
o Use of direct digital and computed radiographic equipment o Provided patients with necessary information of all radiographic procedures and concerns o Proficient at positioning patients for all radiographic procedures o Performed C-Arm procedures (OR)
o Assisted in fluoroscopy procedures
o Performed portable radiographic procedures
o Performed EKG and DEXA procedures
Employment Experience
Metlife, Tampa, FL Customer Service Representative October 2015 - June 2016 HSBC Bank, Brandon, FL Customer Service Representative October 2011 - September 2015 o Maintained high level of customer service, managing customer inquiries, complaints and billing questions
o Built rapport, listen, clarify, and manage conversational flow o Managed upset customers, conflicts, and challenging situations o Delivered outstanding service, exceed expectations, and build long- term loyalty