Customer Service Project

CHARLES W. HURLEY ** HENRY STREET BROOKLYN NY ****1APT26E

email: *.*******@*******.*** phone 718-***-**** mobile 718-***-****

EXPERTISE:

Technical Proficiency: Digital/Analog /Fiber Optic testing at AT&T..and MTA NY CITY TRANSIT

Wan/Lan network installation and testing Participated in AT&T Universal Digitalization Project that created the internet

EXTENSIVE CUSTOMER SERVICE:

Posses excellent communication skills : interpersonal and organizational

Bonus pay for on-time completion of AT&T UDS Project

Taught elementary and middle schools both in New York City and Barbados West Indies

PROFESSIONAL SUMMARY:

MTA NY CITY TRANSIT (Telephone Maintainer in Electronic Mtce. Division) 1994-2016

AT&T COMMUNICATIONS INC.(Communications Technician) 1980-1994

OFFICE AIDE CITY OF NEW YORK(Senior Clerk) 1997-1980

NY CITY BD OF HIGHER EDUCATION (Tuition Assistance Counselor)1976

Bloomingdales Bros (Dept Supervisor) 1975

EDUCATION:

Bachelor of Arts SUNY at New Paltz NY 12561 Deans List overall 3.97 Graduated June 1971

AT&T COMMUNICATIONS,INC/TRT COMMUNICATIONS/MTA NY CITY TRANSIT TRAINING CERTIFICATES

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