SQL DBA

*** **** **** ** *** **** Chicago IL, ***** Cell Phone: 309-***-**** ***********@*****.***

KOFFI AGBAVO

SQL/ MySQL Database Administrator

SUMMARY

Highly motivated IT professional with over 6 years of experience as DBA and IT support looking for a suitable environment to bring my Database Administration and problem solving skills to provide an excellent support to your Businesses.

EDUCATION

Iowa State University: Ames, Iowa.

Bachelor of Sciences - Management Information System (MIS) May 2016 DMACC: Ankeny, Iowa

Associate of Sciences December 2014

RELATED EXPERIENCE

Infrastructure Analyst at Wolters Kluwer (for UST-Global) Riverwoods, IL August 2017 to Now

Remote and in person computer issues troubleshooting.

Setup and configure VPN for remote users

McAfee ePO administration.

IBM BigFix Install and configuration for End point management.

Handle tickets (ServiceNow)

Maintain and test software and hardware infrastructure.

IT Support Consultant at INC-SYS Chicago, IL August 2016 – July IT asset management

Plan Disconnects and reconnects of work stations and servers from one location to another

Install and configure workstations

Customer Service Support at H&M Chicago, IL Jan 2017 – July 2017

Provide quality Customer Service support to H&M’s customers over the phone, email and chat

Assist with IT issues as needed.

DBA and IT Help Desk Supervisor at Internal Revenue Dept. Lomé, Togo (West Africa) 2009-2012

Install and deploy SQL Server Database

Audit transactions; Backup and restore data

Modify database structure as needed to respond to new business requirements

Write T-SQL queries to pull up information for Management decision making

Train users; write System Requirements for existing system improvements IT Help Desk at Internal Revenue Dept. Lomé, Togo (West Africa) 2005 - 2009

Install and support organization’s computer Systems;

Network Administration

Microsoft Window Server 2000-2012 Administration (DNS, DHCP, Active Directory); KNOWLEDGE AND SKILLS:

Programming: Java Enterprise Edition (Spring MVC, JSP/Servlet PHP, XML, HTML5

Development: Object-Oriented Design, Project Management, Agile Methodologies and SDLC

Environments: Windows, Linux (Ubuntu, Mint)

Others: Bilingual (English/French)

LEADERSHIP ACTIVITIES:

Java Intermediate Business Programming Tutor at the Academic Success Center (Iowa State University)

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