Test Engineer

Gayathri Govindarajan E-Mail : **********@*****.***

Sr. Test Lead

Kohl’s Menomonee Falls, WI Mobile : +1-262-***-****

Summary

●9+ Years of experience in Retail Domain Software testing

●Extensive experience in IBM Sterling Order Management System and IBM Global Inventory Management system functional & Integrations testing

●Extensive experience in Retail domain Omni Channel Systems (e-Commerce ATG & Blue Martini platforms, Mobile, Point-of-Sale, Point-of-commerce, Sterling Order Management System, Omni-Channel, Manhattan Warehouse Management and Labor Management Application)

●Hands on Experience in Manhattan WMoS 2012 Application Inbound and Outbound Processing

●Hands on Experience in Manhattan LMS v2015 Application

●Web services Integration Testing (XML) using SoapUI tool

●Testing Experience in Multiple Ecommerce Web channels(.com sites, Table Sites, Mobile browser and Mobile apps- IOS & Android)

●Involved in multiple Sterling OMS projects

●Proven experience with Database(SQL)

●Experienced in Capturing and executing the test scripts

●Skilled in leading /mentoring/training teams. Leading a Team comprising of Individuals from Testing and QA Discipline, building an alliance with teams present in other parts of the globe.

●Proficient in developing Test Estimation, Test Strategy, Test Planning, Test Scenarios and Test Cases

●Hands on experience with Test Execution, Defect Management, Defect Tracking & Reporting, Test Metrics Generation

●Proficient in Testing process & methodologies like Agile, Waterfall

●Has been an integral part of all project phases and good exposure in Functional, Integration, Regression and E2E testing

●Experience in Test Management & Defect tracking tools like HPQC, JIRA, BugZilla, Rally

●Proficient in Client facing, Mitigating Risks, coordinating with multiple vendors & consultants.

●Excellent problem solving skills with a strong testing background and good

●Strong project & people management capabilities, analytic skills, evaluation and a high degree of initiative.

●Generated substantial customer satisfaction and goodwill by continuously meeting deliverable on time, exceeding targets and objectives for projects.

Overall Responsibilities

●Review Business needs to align testing project’s and assess business requirement

●Test ownership from analysis to implementation and post-implementation

●Preparation of Test Estimation, Test Planning, and Test Strategy

●Preparing Impact analysis

●Preparation and Review of Inspection Logs, Test Scenarios, and Test Cases

●Daily status updates to PMO & Program stakeholder’s

●Handling Delivery on Day to Day Basis

●Engage and follow up with team on Future Planning Items

●Partner vendor / Application Development team Coordination

●Coordinate with Integration team’s / OMNI channel partner teams for testing needs

●Interact with SA/BA for business clarifications

●Represent QA in multiple forums and presenting viewpoints

●Functional Test Execution and Database Validation

●Ensuring adherence to Project Wiki and defect management tools for processes and standards

●Preparation of detailed Test Report for each cycle

●Debugging and Analyzing the Root cause for the issue and Reporting it to Developers

●Defect Tracking, Reporting, and Verification

●Status reporting and daily interaction with the Offshore Testing Team

●Supporting Business Users for UAT Sign Off and deployment readiness document

●QA production deployment support and post-deployment

TECHNICAL SKILLS

Sterling OMS v9.3 & v9.5, Sterling GIV 9.3 & v9.5,Manhattan WMoS V2006 and v2012 Database- SQL developer, SoapUI and Rest client, HP ALM V12, JIRA, Rally, Mainframe Operations, Mobile Application testing.

EXPERIENCE

Sr. Test Lead Wipro Technologies, USA (Jan ‘14 – Till date)

Sr. Test Engineer Wipro Technologies, Chennai (Jul ‘10 – Dec ‘13)

Test Engineer QA Infosys Technologies, Chennai (Jan ‘06 – Jun ‘10)

Engagements

Role: Sr. Test Lead

Client: Kohl’s Department Stores (USA) 01/2104 - Present

Skill Set : Sterling OMS v9.3, Sterling OMS v9.5, POS (Point of sale), Mobile Apps Testing, POC ( Point of Commerce),Mainframe Operations, Oracle SQL, TIBCO Middleware,DB2 SQL.

Projects: Sterling Upgrade v9.3 to v9.5 (Both OMS and GIV), MQ version Upgrade MQ7.5 to MQ8, Digital Kohls Cash,Same Day Delivery, BOPUS ( Buy Online Pick up in Store), BOPUS – Returns .

As a Sr. Test Lead, was responsible for,

●Test Planning, Test Estimations, QA Review and Status Reporting

●Understanding Functional requirements documents, Test case Design, Test execution, Peer reviews

●Follow-up with Business team on functional clarifications

●Participating in Daily stand up meetings and calling out blockers& critical issues

●Test environment mainline

●Daily and Weekly test status update to clients on ongoing Projects.

●Managed the team of 12 members (onshore and offshore) and responsible for providing QA Planning, QA Review, Status Reporting, Metrics and evaluating the daily deliverables, accounting for entitle Quality Center of Excellence Pillars including Environment, Data, and Release etc.

●Attend issue prioritize meetings with vendor team to define scope of work, Schedule, Plan and Track all Testing activities

●Prepare weekly/daily status reports highlighting the risks/issues, mitigation plans and progress made

●Design of test Scenarios, test cases and having them BA reviews-Signoff’s

●Attending Calls with offshore team daily allocation of work and for preparing daily workloads for team.

●Actively participated in the daily defect Triage calls with the Business and IT

●Handling Calls with Clients, Development Team & Onsite coordinators

●Handled the Integration testing of the Sale and Pricing Modules using Sterling API tester XMLs. Pricing module is most complex in terms of calculations and rules involved for Promotions, Offers and Discounts and their precedence.

●Initiated Technical presentations to the team

●Validation of request & responses of different backend integrated web services via Sterling order management system using API tester and Soap UI tools.

●Preparation of deployment readiness document, Support UAT and Business Users, Production Deployment Validations at stores, etc

Role: Sr. Test Engineer

Client: Kohl’s Department Stores (India) 06/2010 – 12/2013

Projects : MLOF (MultiLocation Fulfillment - ecommerce Stream), Cross Channel Offers,Gift Registry Redesign, Kiosk Enhancement, Transact Redesign, Kiosk Open API

As a Sr. Test engineer, was responsible for,

●Validation of request and response XML’s from different web services using sterling API tester.

●Component integration testing

●Web services testing using Soap UI tool.

●Updating the test results to QC tool, logging defect, defect mapping to test cases, linking requirements to test cases(traceability matrix) to quality center tool

●Follow up with business analysts for requirements clarifications and developers to resolve issues.

●Prepare and publish daily & weekly status reports, defect reports to onshore team.

●Conducting defect triages, tracking the defects to closure and root cause analysis for any missed defects.

●Maintained test build versions and it’s storage

●Ensure test cases are written in detailed componentized manner in a way that any new member to team is readily productive with minimal KT.

●Ensure all the test scripts are updated and uploaded in the QC as and when there is a change recorded in the system

●Ensure documentation is maintained for knowledge gained in the project for future reference with continuous contribution to project knowledge documents.

Previous Experience :

Company : Infosys Technologies Ltd ( India) – 01/2006 -03/2010

Client : USECOM, WCMS (World Class Maintenance System), Williams Sonoma Production support, TGTREPLT

As a Sr. test Engineer responsible for,

●Analyzed business requirements, functional specifications.

●Initiated Technical presentations to the team.

●Generated test scenarios, test cases and test data. Executed tests, created problem reports

●Performed Functional and Integration testing of application.

●Conducted various management activities by analyzing and verifying test results, providing status reports.

●Involved in Data base testing and backend system validation.

●Gained high level knowledge on warehouse order flow and its process.

Education

BSc, Bachelor of Mathematics- Ethiraj College for Women Madras University, India.

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