Microsoft Office Customer Service
Resume:
ROWELLA S. ESCALA
COMMONWEALTH QUEZON CITY
CONTACT NO. 091********/095********
E-MAIL ADDRESS: ac2z26@r.postjobfree.com
OBJECTIVE:
Seeking for a position that will utilize my qualities, skills and knowledge for both personal and professional growth.
PERSONAL PROFILE
Sex : FEMALE
Age : 23
Civil Status : SINGLE
Height : 4’10
Weight : 38 kgs.
Date of Birth : March 2, 1994
Religion : Catholic
Nationality : Filipino
Father’s Name : Wilfredo S. Escala
Mother’s Name : Rosario D. Escala
EDUCATIONAL BACKGROUND
COLLEGE
School : Colegio San Agustin-Bacolod
Course : Bachelor of Science in Accounting Technology
Year : 2011-2015
HIGH SCHOOL
School : Holy Infant Academy
Year Graduated : 2007-2011
ELEMENTARY
School : Tiglawigan Elementary School
Year Graduated : 2001-2007
KEY QUALIFICATIONS
Computer literate (Microsoft Office Word, Excel, and PowerPoint)
Good Organization and Communication Skills
Passionate and reliable on my work
Honest and trustworthy
Able to do multi-task
Fast learner and knows how to navigate with tools easily
Familiar with ICOMS, CSR and CoA tools
EXPERIENCE
Ellese Skin Care August 26, 2017-Present
Parttime Encoder
Enters data or information in the computer.
Updating product information.
Answer inquiries.
Filing documents.
Teletech Novaliches August 21, 2017- October 14, 2017
Customer Service Representative
Assist customers on Sales and Services
Provide information with regards to their concerns or issues
Negotiate and help resolve their issues
Billing and basic troubleshoot
CONVERGYS-BACOLOD October 12, 2015-July 17, 2016
Customer Associate Representative
Manage order entry and ensure it effectively.
Payment transaction.
Handle issues of customers related to orders, corrections, payments and information with services and billings.
Assist customers or representatives with their day to day other requests.
REFERENCE
Josie P. Del Rosario
Ellese Skin Care Manager
Elisa Encinares
Teletech Customer Sales Representative
Reneboy M. Segador
Power Systems Sales engineer
Contact this candidate