Product Managment

Gregory B. King

Grapevine, Texas ***** 682-***-****

****.*******@*****.*** www.linkedin.com/in/gregking77

Innovative Product Leader

Supply Chain Products Global Operational Service & Delivery

Pioneering Product Management leader with a proven track record of delivering high margin sustainable products to an ever-evolving global economy. Expert in development and rollout of market driven solutions.

Global Product Management

International Sourcing & Procurement

Business Case/KPI Development

Strategic and Operational Deployment

Market Driven High Margin Products

Cross Functional Team Management

Product Management

Increased global installations by over 4,200 units with overall global revenue growth of $78.7 MM.

Chaired LATAM Governance Board for selection of new controls dashboard system for CompuSafe product.

Established business plan template for CompuSafe global strategic startups that accounted for KPI’s as well as projected revenue, costs, economic factors, and net profits.

Qualified hardware and software manufactures in Spain, Greece, Germany, and England for compliance of CompuSafe standards.

Developed discovery process initiative – tool used to consult with retailers to determine total cost of cash handling and ways to reduce costs, which led to increased speed of sales cycle.

Chaired EMEA summit, bringing together countries in Europe to discuss best practices and share ideas on revenue/profitability, CPI, and operations excellence, resulting in increased sales.

Development of Simply Safe, a retail product offering that secures funds in a retail environment and allows provisional credit to be passed on those funds before arrival at the bank vault.

Directed product startup operations in; The Netherlands, Chile, Israel, Argentina, Mexico, Panama, Reunion, Luxembourg, Greece, Colombia, Bolivia, Australia, Puerto Rico and Canada, while lending product management consultative services to France and Brazil.

Developed and executed global product roadmap across multi-national cross functional teams.

Developed global turnkey currency processing system for reconciliation and reporting of provisional and verified funds for Brink’s CompuSafe Service with Daily Credit.

Developed product implementation toolkit to assist countries with step by step rollout of CompuSafe product.

Developed and delivered CompuSafe with Check Imaging product based on the US government Check 21 Act, thus allowing file transmission of check image for faster transaction processing.

Produced and implemented Computer/Web based customer training for CompuSafe product line through our instructional design group.

Developed back-office cash controls software program to assist customers’ corporate operations with enterprise cash control functionality for back office funds.

Strategy Operations

Created and implemented a managed service group of 8 people for project management and daily operations monitoring for the largest retail installation in Brink’s history.

Development and execution of CompuSafe Operations Assessment process to assist countries with maximization of operational efficiencies and profitability through clearly defined KPI’s.

Worked with finance and operations to develop more accurate and timely monthly financial reporting.

Developed a more systemic product implementation process to improve customer satisfaction.

Gregory B. King

Grapevine, Texas 76051 682-***-**** ****.*******@*****.***

Vendor Management

Improved all first-line maintenance vendor SLA’s to 95%+ compliance by creating and implementing vendor dashboard and tactical support group.

Wrote and executed Standard Work Instructions (SWI) for new recycler product across all areas of operational impact.

Development and implementation of monthly scorecards for process improvement and improved efficiencies.

Contract negotiations completed for operational enhancements to the CompuSafe and ATM lines of business.

Experience

Brink’s, Coppell, Texas 1989 – 2017

Director, Strategic Vendor Management 2016 – 2017

Management and monitoring of all product operations vendors for CompuSafe, Cash in Transit, and ATM lines of business.

Senior Manager, Strategic Vendor Management 2014 – 2016

Management and monitoring of product operations vendors for CompuSafe line of business.

Senior Product Manager, Global Retail Solutions Product Management 2014

Global product management of the CompuSafe Service product. Continued to drive revenue for this high-margin retail solutions for Brink’s operations and banks globally.

Manager, International CompuSafe Product Management 2010 – 2014

Drive global strategic initiative to generate growth in high margin solutions to major retailers and banks.

CompuSafe Product Manager 2008 – 2010

Unearth market requirements to enhance current CompuSafe product while continuing an eye toward global expansion.

Director, CompuSafe Service 2001 – 2008

Managed US Operations support group and began to expand CompuSafe product line outside of the US.

Education

Bachelor of Business Administration (BBA), Organizational Behavior, University of North Texas, Denton, Texas

Professional Development

Pragmatic Marketing Product Management Level I, II, and III, 2017

Sequent Learning, Product Management Essentials, 2009

Associations

Treasurer / Member, White’s Chapel Chancel Choir

Contact this candidate