Customer Service Manager

NIKKI A. FISHER

OBJECTIVE

ATTRIBUTES

naf ********@*****.*** 562-***-****

With 30 years of customer service experience under my belt, I aim to utlize these high- level skills for the benefit of an organization seeking employees of such caliber. Fluent with both PC and Mac operating systems. Fluent in Microsoft Office, Google Docs and Quickbooks. Magento backend operations. Ethical, reliable, orgniazed, thorough, highly professional, listener, problem solver, team player, mediator and compassionate. EXPERIENCE

June 2014 - July 2017

U.S. Navy SEALs Store, e-Commerce Owner/Manager

All responsibilities of Owner and Manager including but not limited to telephone and email customer service, management of $35,000 on-site inventory, strategy and execution of shipping logistics and operations, affiliate marketing research and implementation. August 2003 - June 2014

Savoir Faire Hair Salon, Seal Beach, CA Owner/Manager All responsibilities of Owner and Manager including but not limited to telephone and in-person customer service, appointment scheduling and management of 12 individual employees, inventory control and maintenance, accounting and book keeping, grass roots marketing and general problem solving with being a business owner.

May 1988 - August 2003

Far West Plumbing, Long Beach, CA Owner/Manager

All responsibilities of Owner and Manager including but not limited to telephone and in-person customer service, appointment and job scheduling, inventory control and maintenance, accounting and book- keeping, grass roots marketing and general problem solving with being a business owner.