Microsoft Office Management

PERSONAL PROFILE

Surname Makganye

First name(s) : Lerato Charlotte

Gender Female

Residential address : 10142 10th av sinrise park

Rustenburg

0299

Contact number(s) : 072*******

Email Address : ********.*******@*****.***

Identity number 911**********

Nationality South African

Home language Setswana

Other language English, Venda and Zulu

Marital status : Single

Health : Good

Criminal record None

Driver’s License Code (C1) 10

PRE-TERTIARY QUALIFICATION

High school attended : H.F Tlou high School

Highest Grade passed : Grade 12

Year : 2009

subject passed : Setswana

: English

: Mathematical literacy

: Life orientation

: Economics

: Accounting

HIGHEST EDUCATIONAL BACKGROUND

Qualification obtain : certificate ( level 2)

Institution : Orbit FET College

Course : Office Administration

Year obtain : 2011

Modules passed : New Venture Creation

: Personal Computing

: Business Practice

: Office Practice

: Office Data Processing

TERTIARY QUALIFICATION

Institution Name : IIE Institution of Rosebank College

Name of Qualification : Diploma in Public Relations

Year Duration : 3 Year Diploma(Currently Part time)

Completion : December 2016

Work Experience

Company : DR J Kizito surgery

Position : Reception

Key Performance Areas

Replying to over 30 emails daily

Answering telephones and taking messages

Assisting in information queries

Making sure all information is captured on to the system

Duration : 1 year

Second Experience : Stock Market Dynamics

Position : Sales Consultant

Key performance areas : Assisting management with all division support

Typing

Diary Management

Administration duties

Detailing SMD Products to Specialists,

Reaching to attain sales target;

Individual customer potential analysis and developmental plans;

Competitor and market analysis;

Customer relationship management;

Key opinion leader identification and development;

Presentations to academic groups

Duration : 1year 8Month

MY SKILLS

Who you are

I am someone who wants to influence my own development. I am looking for a company where i have the opportunity to pursue my interests across functions and geographies. i want to work in a performance-oriented environment and demonstrate my leadership potential through entrepreneurial action. Mutual respect and the exchange of opinions with all levels of hierarchy as important to me.

Strengths : Customer Care

Typing of documents/Management

Strategic Thinker

Diplomatic

Team Orientated( Ability to work with others and take different instructions given

Telephonic etiquette

ACHIEVEMENTS

Assisting new Rosebank College students with their appllications

Achieved certificate of one of top 10 students at school and Management studies

Become one of the top students in leadership and sales personal selling of a product.

KNOWLEDGE AND SKILLS

Management and Documents management skill

Communication skills

Planning and Management Skills

Ability to work under pressure and working overtime

Microsoft office (Word, Excel, Power point and outlook, internet

MOTIVATION

My competence, creativity, diligence, accountability and good presentation takes me a long way in my day to day activities.

I am result orientated, driven by passion and commitment when conducting my day to day activities and whenever I am entrusted with any task beyond my area of responsibility

REFERENCES

Contact person : Miss ET Tau

Contact number : 078-****-***

Position : Reception

Company : DR J Kizito surgery

Contact person : Mrs BE Molefe

Contact number : 078*******

Position : Area Manager

Company : Stock Market Dynamics

Contact this candidate