Data Entry Operator

LAURIE NIPPER

Greensboro, NC ***** E-mail: ********@*****.*** Cell 336-***-****

HIGHLIGHTS OF QUALIFICATIONS:

PROFICIENT IN THE FOLLOWING SOFTWARE PROGRAMS AND SYSTEMS:

MS Word, MS Excel, Blackbeard, Legacy, CROSS, Lamp, ALS, Home Retention, e-Synergy, Macola, Jmoney, FinancePro, SAP, PACTS, Hogan, DIPR, Reject Repair, AWD, LifeComm, LifeWriter, Navysis, Fusion Vantage, Concord Vantage

Very detail oriented Work well independently Flexible work schedule

PROFESSIONAL EXPERIENCE:

10/06/2016 ETEAM, INC., South Plainfield, NJ

10/13/2017

My assignment at Lincoln Financial Group was a Data Entry Operator 1. My clerical administrative duties included inputting data for new variable and fixed annuity by entering data into administrative systems. I carried out duties in compliance with all state and federal regulations and guidelines. I complied with all company and site policies and procedures.

06/22/2016 INSIGHT GLOBAL, Charlotte, NC

09/02/2016

My assignment was a Reconciliation Clerk at Wells Fargo in Winston-Salem. My duties included reconciliation and organization of the individual insurance policies held per carrier as assets for rabbi trusts in the Winston-Salem Safekeeping Facility to the most recent cash surrender value listing from the carrier. The temp assignment ended after 10 weeks.

06/02/2014 EXPRESS EMPLOYMENT PROFESSIONALS, Greensboro, NC

02/26/2016

On assignment at Lincoln Financial Group as a UPI Actuarial Technician. Duties and responsibilities include calculating death benefits for policies identified through the Unclaimed Property Initiative (UPI), by determining policy values and status including loan amounts, dividends, premiums and interest as an intermediate step in the death claim calculation process. Research, propose resolutions and respond to escalated cases. The temp assignment ended after 1 year and 9 months.

12/12/2013 INSIGHT GLOBAL, Charlotte, NC

05/09/2014

On assignment at Wells Fargo Bank working in the ACH Operations Department supporting the Reject Repair Team. Duties included processing ACH transaction level exceptions, assuming end-to-end ownership of each case, while ensuring timely and accurate payment processing within the parameters of the critical Wells Fargo and ACH network deadlines. Investigated and researched exceptions by gathering and analyzing appropriate information, partnered with appropriate resources to seek out solutions to problems, and researched and resolved problems within department SLAs. The temp assignment ended after 5 months.

09/05/2012 GRAHAM PERSONNEL SERVICES, Greensboro, NC

10/31/2012

Data Entry Operator at Johnson & Johnson Preferred Financing. Duties included creating spreadsheets for each customer’s account and then integrating that information from Jmoney to FinancePro. Verifying customer info was correct and their signed agreements had been scanned into their proper folders. The temp assignment ended after 2 months.

PREVIOUS EMPLOYMENT HISTORY AVAILABLE UPON REQUEST

EDUCATION: Campbell University, Buies Creek, NC, Studies in Business Administration

UNC-G, Greensboro, NC, Basic studies

CONTINUED Assertiveness Training – GTCC

EDUCATION: Dale Carnegie Course - “Effective Speaking & Human Relations”

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