Customer Service Medical terminology, medical records

Maria Munoz

**** *. ****** *****, *** Tan Valley, Az 85143 * 480-***-**** * **********@*****.***

PROFESSIONAL SUMMARY Looking for a full-time position that will offer growth, increased responsibilities, and advancement opportunities. Self-motivated professional. Work well with others. I am reliable, responsible, honest, able to multi-task, and possess a mature work ethic. I am an organized data entry clerk with the ability to readily adapt to changing environments and demands. I completed a medical assisting program, as well as a billing and coding program. Strong data entry skills.

SKILLS

Microsoft Word 2016 Medical Terminology

Excel 2016 Billing & Collections Procedures

GMED Software Insurance & Collections Procedures

Centricity Software Resourceful & Reliable

ICD-9 Coding Close attention to detail

CPT Coding Adept multi-tasker

HCPCS Coding Typing 60 wpm

EMR Bilingual

Scanning CaseCatalyst Software

WORK HISTORY

College Student

Gateway Community College Phoenix, Az 01/21/2015- 06/12/2017

Majored in court reporting/scoping

I am practicing to scope for court reporters in my free time.

Medical Records Clerk/Data Entry

Southeast Valley Gastroenterology Chandler, Az 04/11/2011- 03/22/2013

Assist in the maintenance of medical charts &/or electronic medical records.

Scanned medical charts into electronic medical records. Disbursed incoming mail/faxes to

appropriate physicians for review. Completed tasks to maintain the office flow. Inbound and outbound customer service calling. Assisted patients with filling out their paperwork in the office. Translated for some of the physicians with Spanish speaking patients. Prepared, faxed, or mailed medical records when requested. Maintained strict patient & physician confidentiality.

Medical Billing & Coding Extern

Silvertree Health Billing Chandler, Az 11/2010 - 12/2010

Completed 160 hours of externship for Everest College billing and coding program. Entered patient’s demographics, charges, posted payments, some coding. Entered orders into the EMR system efficiently and without errors. Meticulously identified and rectified inconsistencies, deficiencies, and discrepancies in medical documentation. Assisted in the maintenance of medical charts and/or electronic medical records. Precisely completed appropriate claims paperwork, documentation and system entry.

Self-Employed

C&G Automotive Mesa, Az 11/2005- 11/2007

Owned and ran a full auto repair shop which was family owned. I did the bookkeeping, billing, customer service, data entry, inbound and outbound calling to customers.

EDUCATION

Everest College- Mesa, Az 04/2010 - 11/2010

Completed the medical insurance billing and coding diploma program.

Apollo College- Mesa, Az 02/2002- 12/2002

Completed the medical assisting diploma program.

REFERENCES AVAILABLE UPON REQUEST

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