Sales Data

Mayuri

Phone: 805-***-****

Email: ************@*****.***

CERTIFICATIONS:

Salesforce.com Certified Platform Developer I

PROFILE SUMMARY:

Over 8+ Years of professional experience in Software Industry with a good knowledge on Salesforce.com, both as Administrator and Developer.

Hands on experience with Sales force Lightning Builder, Sales force lightning components.

Worked on all phases of the Software Development Lifecycle in all the projects.

Good experience on visual force UI using lightning components.

Strong reporting background using standard reporting tools including standard salesforce.com reporting functionality

Experience in designing and developing Integration Solution using Web Service APIs, REST API and data load using Bulk APIs

Expertise in Sales and Service Cloud, Partner portal and Customer portal.

Experience in different SDLC levels, including Analysis, Design, Coding, Testing, and Implementations, Maintenance, Enhancements.

Experience in Salesforce MVC architecture, designed and developed business layers with Controllers (Custom, Extension classes) using Apex and presentation layer with Visualforce pages.

Experienced in web technologies – HTML, CSS, XML, JSP, Javascript, WSDL and SOAP.

Flexible and enthusiastic team player with excellent verbal and written communication skills and leadership skills to develop creative solution for challenging client needs.

Experience with SFDC integration events, triggers. Worked with SFDC Apex REST API, SFDC Bulk API, SFDC Workflow Outbound Messaging.

Expertise in providing complete support to the various scales of Salesforce applications.

Strong knowledge on SFDC Functional areas – Accounts and Contacts, Opportunities, Leads, Campaigns, Dashboards and Reports.

Familiar with Conga, eDocusign and Forseva App exchange solutions

Extensive experience in using salesforce.com involving the creation of Roles, Profiles, Workflows, Approval Processes, Page Layouts.

Strong knowledge in the creation of Custom objects, Triggers, Apex Classes, Force.com API, Standard and Custom Controllers, Controller Extensions.

Ability to work in a cross functional environment with various business levels, and end users to find and communicate business process.

Good understanding of Org Wide Defaults, Object level security, Field level security, Record level security, and Sharing rules.

Experienced in SFDC configuration, customization and support to meet the requirements of the end users.

Proficient in SFDC technologies like APEX, Visual Force.

Hands on experience in querying the SFDC database using SOQL and SOSL queries, and governor limits.

Worked with salesforce Process Builder and consolidated existing workflow rules with process builder.

Performed data analysis for data migration, integration to salesforce from other data bases and performed Data migration using Data Loader, Informatica, Demand tools.

Experience in using Java and J2EE components, Struts, Spring, Web Services, JDBC and Servlets.

Expertise in using the Application Servers including Web Sphere, JBOSS and Tomcat.

Experience in designing junction objects.

Good experience in interacting with business users, business analysts for Requirements capturing, analyzing and documenting and letting business users know constraints with the salesforce limitations.

Possess strong technical knowledge. Strong Analytical and Problem-solving skills.

Ability to handle stress, proactive and quick learner.

Exceptional presentation skills, Multi-tasking capabilities, hands on with client/customer relation skills.

Technical Skills:

Salesforce.com

Salesforce Lightning, Apex Language, Apex Trigger, Apex Class & Apex, Visual force (Page, Component & Controllers). SOQL, SOSL, Email template, formula, Validation rules, apex trigger, workflow and approvals, App exchange, Eclipse, force.com IDE, Apex data loader, web services.

Custom Integration &

Management tools

Outbound Messages, Workflow and Approvals, Field updates, Reports, Account Management, Contact Management, Email Services, Security Controls, Custom Objects, Custom Settings, Custom Labels & Tabs, AppExchange Package & Custom Application and Sandbox Data Loading, MS Visio, HP ALM, QC, JIRA

Force.com tools

Eclipse, Force.com Eclipse IDE Plug-in, Data Loader, Force.com, Salesforce.com, Workbench, Snapshot

Web Technologies

HTML, Java Script, XML, CSS, WSDL, JQuery

Languages

C, C++, Apex, Core java, Java, Javascript

Database Scripting

SQL, PLSQL

Operating system

Linux, Unix, Windows

Java Framework

J2EE, Struts, Hibernate.

Relational DB

SQL, SOQL, SOSL

Work Experience:

Sr. Salesforce Developer

CGI, Charlotte, North Carolina

July 2016 to Present

Responsibilities:

Involved in discussions with Business Analyst and Project Managers to provide best solutions possible in Salesforce for the requirements collected.

Experience in working with Agile development methodologies

Skilled in understanding and implementing the new salesforce Lightning Experience.

Analyzing the Scenarios for switching between salesforce classic and the Lightning Experience

Assisted and guided the business in finding the right solution and approach to meet business requirements.

Build reusable components, and customized Salesforce1 mobile app using Lightning component framework.

Used Lightning process builder for visualizing and creating automated business processes.

Meeting with the clients regularly to reach the organizational goals.

Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Developed various Batch Apex classes and scheduled those using Apex Schedulable classes.

Using Salesforce Workbench timed SOQL queries to get the most optimized version of the query.

Developed different Visualforce Pages to suit to the needs of the application using different Visualforce components.

Worked on all phases of the Software Development Lifecycle.

Implemented Salesforce Lightning Components for small set of users within the organization.

Developed Visualforce pages which rendered based on Salesforce1 App or Web.

Developed publisher actions for salesforce1 app.

Efficiently worked with standard salesforce objects like Accounts, Contacts, Leads, Cases and Opportunities.

Created Custom objects, Page layouts, Custom tabs and Components.

Proactively created Apex Triggers and Apex classes and also developed and managed complex workflows, approvals, validation rules, assignment rules and system triggers.

Defined the lookup relationship and master-detail relationship on the objects that helps in associating the records and defining a parent-child relationship in which the master object controls certain behaviors of the detail object respectively.

Designed Salesforce Service Cloud console to boost productivity with the dashboard-like interface, reducing clicking & scrolling, making it easy to quickly find/update/create records.

Effectively created the Picklists, dependent Picklists and junction objects to establish the connectivity among objects.

Set up Marketing Campaigns, Campaign Hierarchies, Lead Queries, Assignment rules, Web-to-Lead, Auto-Response rules.

Used Change Sets, Force.com Migration tool to deploy components across various sandbox and production environments.

Expertise in configuring, using and administrating GIT version control system.

Involved in daily production bug fixes raised by QA and business users in the Org.

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Interacted with the clients over calls and emails effectively.

Environment: Salesforce CRM, Force.com platform, Apex Language, Visualforce Pages, Custom Component, Lightning Component, Service Cloud, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts, Email Services, Security Controls, HTML, Web Services, Reports, Sandbox, Eclipse IDE Plug-in, Workbench.

Salesforce Developer

Feedzai, San Francisco, CA

Sept. 2014 to June 2016

Responsibilities:

Responsible for the general administration and support of the CRM database and guarantee that applications address client's issues while staying up to date with releases.

Involved in Salesforce.com Application Setup exercises and customized the applications to coordinate the functional needs of the organization.

Worked on various Custom Objects, Tabs, validation rules on the objects, tabs, Entity-Relationship data model, Components and Custom links.

Identified the issues and documented them on weekly basis. Submitted to PM for mitigation planning.

Created and designed page layouts and search layouts.

Organized Fields, Custom links, Related lists, and other components on a record detail.

Attended meetings with various business team members to collect the requirements, and documented the requirements.

Involved in writing Apex classes, Controllers – Standard, Custom and Controller Extensions. Developed Visual Force pages, used Force.com and Migration tool.

Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.

Worked on Salesforce.com Application to Setup activities and customized the apps to match the functional needs of the organization.

Created various Reports - summary reports, matrix reports, pie charts, dashboards, graphics, and Report Folders to assist managers to better utilize Sales force as a sales tool.

Configured various Reports and, customized the reports for various user profiles according to the requirement in the organization.

Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.

Developed complex workflows and approval processes for automating business logic

Used Force.com platform for developing feature rich and user-friendly Visual force pages for enhancing Sales Force UI.

Involved in the creation of security architecture; utilizing custom profiles, roles, permission sets and sharing settings.

Selected new applications to present before the business for their potential use.

Involved in updating existing records with the Data Loader, Mass transfer records between users – Using Record owner as Queue, Back up data with a weekly export - With Reports and Data Export, Mass deletion of records.

Environment: Saleforce.com platform, Force.com ide, Apex, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Inside sales telephonic plug-in, Doc E-sign, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, SOAP, REST, Sandbox data loading, ANT tool.

Salesforce Developer

Wells Fargo, San Francisco, CA

June 2013 – Aug 2014

Responsibilities:

Involved in using Apex callout to enables the integration with SOAP based external services.

Implemented Apex classes using Data types, Variables, Expressions, Assignment statements, Conditional statements, Loops.

Involved in writing SOSL and SOQL queries, locking statements, Transactional control and Exception statements to invoke Apex triggers.

Implemented generation of reports at regular timing using Batch Apex. Implemented Schedule Apex as per the requirements.

Utilized Anonymous Block that can be compiled and executed using System Log Console, Force.com IDE and Web Services API call.

Providing ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow, Triggers. Integrate of Application (OE modules) with Salesforce.com with using SOAP Client.

Created email alerts, automatic updates using Workflow rules.

Used Approval processes and Escalation rules.

Used Sandbox for testing, Force.com IDE for creating, modifying and deploying an application

Worked with marketing and finance users to create custom functionality to handle Account sub-elements, to deliver custom Campaign functionality and managed workflows related to merchant incentives.

Significant work analyzing, loading, cleansing and extracting data (and meta-data) using Workbench, Developer Console, Dataloader, Dataloader.io and the Salesforce Eclipse IDE.

Worked with development resources to rewrite triggers and test classes due to re-factoring.

Led org migration effort to inventory Org elements and migrate them via an unmanaged package.

Revised Sales & Service team Dashboards multiple times as instance functionality evolved.

Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.

Processed the Test Cases and Involved in Testing Life Cycle.

Environment: salesforce.com enterprise edition, Eclipse IDE, Apex Data Loader, Apex Explorer, Apex, Visual force, SOQL, HTML, XML, AJAX, Web Services API.

Salesforce Administrator

Accenture, India

June 2011 – Aug 2013

Responsibilities:

Involved in working with various Salesforce.com Standard objects like Accounts, Contacts, Opportunities, Leads, and Campaign.

Created various Custom objects, Tabs, Workflows, Reports, Apex triggers and validation rules for the application.

Analyzed and Created Custom Profiles as required for the business needs and implemented Object level, Field level and Record level security.

Worked with major stakeholders to gather requirements and technical design discussions on SFDC implementation for Contract Life Cycle Management System.

Created Email templates in Text, HTML and Visual Force necessary for the application.

Presenting weekly sprint demos to business on the new Quoting tool and document and communicate changes back to development team to ensure that all the requirements are met.

Manage user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations.

Maintain & enhance current SFDC reports & dashboards.

Perform functions like user management, profiles, roles, permissions, rules, assignment rules and queues.

New User Set-up for the entire Sales Organization.

Create custom formula fields, email services, approval processes and field updates according to application and business requirements.

Testing custom account merge tool in Salesforce to ensure proper functionality and working with the developers to resolve issues.

Responsible to track, document and communicate the requirements using Requirement Traceability Matrix (RTM)

Preparing test plan and test cases and coordinating UAT.

Active participation in Salesforce support/training for end users.

Environment: Standard and Custom objects, Reports and Dashboards, Apex Data Loader, SOSL, SOQL, MS Excel, Work Bench, Visual Force Pages, Sandbox, Service Cloud, HTML, App Exchange and Salesforce Chatter, MS Visio, HP ALM, JIRA

Java Developer

Data Point Solutions, India

Feb 2010 – June 2011

Involved in various phases of Software Development Life Cycle (SDLC) of Customer Search module.

Involved in the meetings to gather the business requirements. Provided inputs, and documented the requirements.

Responsible for analyzing the requirements and prepare detailed design and customization documents.

Responsible for developing major MVC components.

Performed system analysis and business, security requirement gathering.

Used Spring MVC, JSP, JSTL to build the view layer.

Developed client side validation and ajax requests using Jquery library.

Involved in design of the application layer, knowledge of design patterns such as Builder, Factory, Command.

Expertise in troubleshooting techniques of JVM using Thread, heap dump and analysis using eclipse MAT.

Used EHCache for distributed cache for all the non-frequent data changes.

Utilised JNDI to create pool of oracle database connections.

Used SVN for version control.

Environment: Linux Suse, WebSphere, Oracle, SVN, Java 1.5, EHCache, Eclipse, TOAD, Spring Framework, Junit, Perl, Linux Utilities, DB Tools.

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