Administrative Assistant

BRENDA DEMLING

** ****** **., ********, ** ***** C: 617-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Quality-focused administrative assistant who goes above and beyond basic administrative tasks with a strong

drive to succeed. Excels at prioritizing, completing multiple tasks simultaneously, and following through to

achieve project goals. Eager to apply my detail-oriented talents and adaptable personality to the efficiency and

success of a respected company.

SKILLS

Highly organized Resourceful

Excellent planner and coordinator Multi-line phone proficiency

Works well under pressure Meticulous attention to detail

Social media savvy Articulate and well-spoken

QuickBooks expert Filing and data archiving

Self-directed Accurate and detailed

Payroll administrator Strong interpersonal skills

WORK HISTORY

Administrative Assistant/Office Manager, 07/2013 to Current

Blackwater Enterprises LLC – Braintree, Ma

Answers incoming telephone calls with a cheery and professional etiquette.

Problem solves any issues or inquiries that are brought to attention by clients.

Dispatches and schedules all service requests in order of priority.

Prepares all monthly invoices to be collected for payment.

Utilizes QuickBooks daily to input invoices and payments from clients.

Handles all of accounts payable, paying company bills in a timely manner.

Calculates all charges due on vehicles to provide to insurance companies for processing and release.

Schedules and coordinates meetings, appointments, and travel arrangements for management.

Frequently develops new filing and organizational practices to maintain accuracy.

Screens resumes submitted to company and posts openings to job boards.

Types documents such as correspondence, drafts, memos, and emails.

Opens, sorts, and distributes incoming messages and mail.

Purchases and maintains office supply inventories, being careful to adhere to budgeting.

Greets visitors and determines to whom and when they can speak with specific individuals.

Works directly with Payroll Company to determine hours and wages of new and current employees and

well as disperses weekly paychecks.

Handles all Insurance related duties.

Files all necessary filings with the state each year/quarter.

Directly in charge of the company 401K account, uploading weekly spreadsheets of employee earnings.

Types any requested professional documentation such as letters, forms, notices, announcements.

Performs standard office duties such as filing, copying, faxing, scanning, and mailing.

Created detailed expense and profit reports as requested.

Compiled annual recommendations for end of fiscal year budgets.

Bartender, 01/2008 to 02/2016

LaGrange St. Corp – Boston, Ma

Greeted guests in a timely and professional manner.

Maintained full knowledge of beverage lists and promotions.

Waited on multiple guests at the bar and throughout the bar area.

Managed strict beverage control to minimize waste.

Adhered to state laws regarding alcoholic beverage service.

Consistently used suggestive selling techniques.

Maintained a courteous and professional demeanor.

Demonstrated high levels of social etiquette while interacting with guests.

Gained superior multi-tasking abilities to ensure ultimate satisfaction while employed.

Ensured that all bar areas were clean and prepared for service at all times.

Provided ultimate discretion while serving high profile clients in VIP area.

Administrative Assistant, 10/2007 to 01/2008

Pham-Do & Associates, P.C – Randolph, MA

Prepared firm invoices.

Confirmed and set appointments with clients.

Handled all incoming telephone calls.

Filed firm and client documents appropriately.

Opened, screened, and distributed all incoming mail.

Processed payroll for multiple companies/employees.

Assisted in the preparation of individual and corporate payroll tax returns for clients.

Preparation and remittance of estimate tax payments for clients.

Responsible for many special assigned projects.

Made daily trips to the bank for firm deposits.

Was responsible for employee lunches.

Ordered and distributed office supplies while adhering to a fixed office budget.

Greeted numerous visitors, including VIPs, vendors and interview candidates.

Maintained a clean office area, including lobby and meeting room.

Set up meeting area for PowerPoint presentations for clients.

Provider enrollment analyst (Temp position), 06/2007 to 09/2007

E.D.S. Medicare Part B – Hingham, MA

Examined Medicare claims and reports to ensure proper recording of transactions in compliance with the

client, company policy and/or state and federal regulations.

Calculated and maintained records.

Reviewed inquiries from providers and logged data into system.

Investigated and analyzed data obtained from investigations.

Made phone calls to the provider's place of employment to verify employment.

Filed all types of applications accordingly, in different areas of the office.

EDUCATION

High School Diploma: 2006

Weymouth High School - Weymouth, Ma

Mixology and TIPS certification: 2016

Harvard Bartending School - Boston, Ma

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