Customer Service Office
Resume:
TIFFANY PERKINS
**** ***** ****** ******, ** ****2
559-***-**** ************@*****.***
PROFILE
Friendly and Enthusiastic personality who enjoys interacting with people
Administrative Office Professional with 15yrs of knowledge and experience
Highly organized with the ability to multi-task without supervision
Excellent Customer Service Skills with the ability to make customer feel understood
Extensive Computer Skills Highly efficient in multiple computer programs and software
Possesses communication skills necessary to fully understand the goals and parameters
SKILLS & ABILITIES
Excellent Consumer Relations
Microsoft Suite 2016
Problem Solving
Communication Skills
Microsoft Access
60 WPM
Time Management
Accounting
Detail Oriented
Multi-Line Telephone System
Administrative Office
Quick Books
Clerical
Account Reconciliation
Accounts Receivable
Administrative/Clerical
Administrative Office, record keeping, billing, and Personnel
Assist Solar Sales Representatives with Account maintenance and Resolutions
Assist customers, answer questions, listen attentively, and provide options. Excellent customer service. Collaborate with team members and work to solve issues or problems.
Operate computer; prepare word documents, spreadsheets, and outlook email.
Outbound calls to potential dealers/Travel Insurance Sales
Interact with staff and all levels of management in a professional manner.
Knowledge of office procedures and use of equipment.
WORK EXPERIENCE
SolarCity Administrative Assistant – Fresno, CA 2014- 2017
Administrative Office, Clerical, Account Maintenance, Consumer Relations, Billing
McKesson Corporation Medical Biller/A/R- Fresno,CA 2010- 2014
Billing for Riverside Radiology, Accounts Receivable, Clerical, Multi phone Lines
DNC PARKS & RESORTS Reservation Agent – Fresno, CA 2007 – 2010
Reserved room reservations for Yosemite National Park, Travel insurance sales
IRS File Clerk/Document Preparation - Fresno, CA 2003-2007
Prepared and processed tax documents, verified information and reported any errors.
EDUCATION
Clovis Adult Education
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