Client Services Professional

Tjada L . B utler

**** * ***** * **, J oliet, I L 6 0432

630-***-**** • t **************@*****.***

CAREER G OAL

To o btain a c hallenging p osition t hat w ill a llow m e t o u se m y o rganizational, a nalytical a nd c ustomer service s kills.

TECHNICAL S KILLS

Microsoft O ffice Adobe A crobat Lotus N otes Salesforce MAC & P C 45 W PM SendGrid

RELEVANT S KILLS

Organizational Time M anagement Independent T hinker Team P layer Customer S ervice Compliance T rained Confidential C ompliant Account M anagement Call H andling EDUCATION

TV & R adio B roadcasting D iploma Current

Illinois M edia S chool Lombard, I L

EMPLOYMENT

Temporary E mployee 09/2012-Current

Banner P ersonnel Naperville, I L

● Administrative A ssistant ( Kelso T echnology) o Answering P hones/Scheduling/Handling C lient I ssues/Data E ntry R esponsibilities o Event P lanning R esponsibilities/Administrative O rganization o Executive S ales a nd E ngineering T eam S upport/Regular O ffice P urchasing Responsibilities

o Handling a nd T ransporting C onfidential F iles I nterdepartmentally/Account Management/ L ogistic S pecialist

● Prior A uthorization S pecialist ( Catamaran) o Data E ntry R esponsibilities, K ofax/RxAuth ( AS400)/INFO C all T racking o Handling M ember C ase C alls/Coverage D etermination R eports f or C ompliancy o Uploading C onfidential F iles t o O utside R eviewers s uch a s M aximus a nd M RIoA o Preparing T ravel A rrangements f or E xecutive S taff a longside T ravel A gency

● Processing C lerk ( BlueCross B lue S hield) o ICSS P rocessing C enter, C lerical S upport; o Data E ntry R esponsibilities, S ystem 8 0/BlueChip/Captiva o Processing N ew M ember A pplications

o Processing I ncoming a nd O utgoing M ail

o Handling a nd T ransporting C onfidential F iles I nterdepartmentally

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