Service Associate

BRENNAN A.

ROBINSON

***** **** ****, ********, *********** 39730 (H) 662-***-**** (C) 662-***-****

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PROFESSIONAL SUMMARY

I am a hard worker who is willing to go above and beyond to make customers know that I

truly want to do what I can to give them an unforgettable experience. I know that the

customer is the key ingredient to making a business successful, and I am mindful of this

every day when I greet customers at my current job. I always welcome customers with a

smile and maintain a positive attitude. I love to talk to the customers to make them feel that

I do want to help them and make them happy. I am always willing to learn any new skills,

and I want to be trained for anything that will make me the best employee that I can be.

SKILLS

Committed team player Organized and efficient server

Courteous, professional demeanor Willing to work any shifts that are offered

Flexible schedule capability to me

Willing to go above and beyond to help Willing to work any weekend that I am

customers needed.

Have no problem filling-in for a coworker

if needed.

WORK HISTORY

JUNE 2016-CURRENT

CASHIER, SERVER, HOST Chick-fil-A Tupelo, MS

Consistently provided professional, friendly and engaging service.

Followed all safety and sanitation policies when handling food and beverage to uphold

proper health standards.

Displayed enthusiasm and knowledge about the restaurant\'s menu and products.

Routinely cleaned work areas, glassware and silverware throughout each shift.

Demonstrated genuine hospitality while greeting and establishing rapport with guests.

Received several "CEM Raving Fan Alerts" from guests during my employment.

Delivered quality service by providing a warm and welcoming environment.

Assisted co-workers whenever possible.

Effectively listened to, understood and clarified guest concerns and issues.

EDUCATION

2018

Currently pursuing Associate's Degree: Associate Degree in Art

Itawamba Community College, Fulton, MS

I am currently attending ICC and working on my associate\'s degree. I am taking most of my

courses via ICC\'s e-Learning program, but I take one class on campus on Tuesday and

Thursday afternoons.

N/A

Took Core Courses toward a Bachelor of Fine Arts degree

Mississippi University for Women, Columbus, MS

I decided to transfer to Itawamba Community College the following school year. I was a

part-time student at ICC for the next year, and I then began working at Chick-fil-A.

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