Operations Data Lead

Kinjal Parmar

Contact (M): 510-***-****

Email: ****************@*****.***

Career Objective:

Proactive Data Analyst with 6 years of experience, desires to make a sound position with growing company that promotes collaboration skills and environment of growth to achieve personal as well as organization goals.

Highlights:

Testing Tools

Quality Center (QC-ALM), JIRA, Log-tag Analyzer

Business / Modeling Tools

Microsoft Project/Visio/ Excel/Word/PowerPoint, Tableau

Database

MS SQL Server, My-SQL Server

SDLC Methodologies

Agile Scrum, Waterfall

Operating Systems

Windows, OS X, UNIX/LINUX

Programming Languages

C and C++, Assembly languages, Object Oriented Programming

Internet Technologies

HTML, XML, Web Services (SOAP and REST)

Professional Experience:

Operations Data Analyst -- Mountain View, CA September 2015 to Present

Google (Adecco)

Accurately executed primary daily tasks that include but are not limited to, document planning and accurate and precise data reporting

Made data driven recommendations by data visualization and creating reports in Tableau

Designed and updated database with MySQL

Developed content and generated reports using Tableau

Converted quantitative data to qualitative data and enhanced the product quality for validation

Performed database testing as needed to ensure that customers receive prompt and efficient service

Performed A/B testing on GSX website to make it user friendly and to increase customer flow

Extracted, compiled and formatted data in EXCEL (V-lookup, Pivot Tables)

Wrote SQL queries to extract data from database and modified it according to business needs

Converted data into graphical representation using data visualization tool

Performed black box testing, performance testing, stress testing and unit testing on day to day basis to collect more data points

Adhere to and assist in the implementation of Standard Operating Process in Agile environment

Participated in daily, weekly, and quarterly KPI collection, review, and publishing

Managed SLA performance through metrics to meet project deadlines

Provided training and product demonstrations to business users, executives, and customers

Configured various workflows for filing bug in defect tracking tool Jira and validated product quality

Actively participated in team meetings to discuss current process and resolve issues with local and off shore teams

Documented various data quality mapping documents

Excellent interpersonal and organizational skills to interface with internal customers, management and outside vendors

Technical abilities and troubleshooting skills with track record of removing project roadblocks

Data Analyst April 2015 to September 2015

Canvas InfoTech – Fremont, CA

Experience in understanding & supporting both the Business & Technical teams in all phases of Software Development Life Cycle (SDLC) by using different methodologies like Waterfall and Agile-Scrum

Analyzed large data sets to provide strategic directions to the company

Interpreted complex simulation data using statistical methods and Tableau

Conducted database testing using SQL queries on MS SQL and My-SQL server

Performed data analysis and data profiling using complex SQL on various sources systems

Created SQL scripts to find data quality issues and data validation issues

Created data trace map and data quality mapping documents (RTM)

Performed Smoke testing, Sanity testing, Unit testing, Regression testing and integration testing

Coordinated business users, database administrator and testing team for production testing

Gathered and elicited data for software, hardware and administrative teams

Managed and collaborated with data operations team and developers to meet business user needs

Reported found issues in bug tracking tool JIRA and Quality Center (QC-ALM)

Teaching Assistant September 2014 to April 2015

Northwestern Polytechnic University – Fremont, CA

Worked on student portal application for making it user-friendly and better accessible

Assisted and worked with a team of seven members including business and technical team

Actively involved in gathering requirements and creating Business Requirement Document

Involved with analysts to effectively access data and optimize dashboards

Analyzed and created dimensional data modelling to meet OLAP needs

Managed reports and generated test cases and traced them to requirements in HP-ALM tool

Evaluated new applications for organizing job fairs, academic activities and cultural events

Assisted professor in supervision of Masters’ class having 60 students

Test Data Analyst December 2012 to November 2013

Electronics Systems – Gujarat, India

Involved in documenting and developing test data using Tableau

Expertise in bug reporting, bug tracking using various bug tracking tools

Developed and executed data sets and created data reports using SQL queries

Created, executed, and updated Functional, Regression, Integration, and Unit test cases manually

Developed manual test cases for positive, negative tests and document the results

Involved in planning & performance testing, verification & validation, and quality assurance of the application

Implemented data quality and production changes to manual reports

Ensured quality levels are maintained in all phases of testing

Regularly interacted with the development team to communicate issues and simulate the defects

Responsible to provide up-to-date training and knowledge transfer to the new team member

Wrote SQL queries to extract data from MySQL to validate back-end data

Coordinated with developers and record defects in QC to track until they are resolved

Followed scrum methodology to meet company requirements

Prepared test data for functionality testing

Used Quality Center for requirement analysis, scheduling and generating test cases

Defects were tracked, reviewed, analyzed and compared using Quality Center

Generated reports and documented and communicated test data on daily bases

Coordinated with developers and system engineers to fix application defects

Attended test status meetings and test review meetings and defect triage meetings

Network Testing Intern December 2011 to November 2012

Reliance Communications Pvt Ltd– Gujarat, India

Studied fundamentals about different sections of Network Infrastructure and their Performances

Reviewed and performed functionalities of each departments like Switch, Data and Router

Performed on-site testing to get practical knowledge about connections of each department

Involved in generating RTM-Requirements Traceability Matrix to trace the requirements to test cases

Developed detailed test plans and test cases and responsible for executing them

Attended walkthroughs and review meetings with business analysts & development team

Educational Background:

Masters of Science in Electrical Engineering, Fremont, CA 2015

Cumulative GPA: 3.8

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