Windows Administration, Desktop Support and Administration

Rodney Merritt

**** *. ********** ***********, ** 61704 309-***-**** **************@*****.***

Objective

To secure a position in the Information Technology field allowing opportunities for growth and advancement.

Education

BACHELOR OF SCIENCE DECEMBER 1992 ILLINOIS STATE UNIVERSITY

Skills & Abilities

WORKSTATION AND NETWORK ADMINISTRATION

Windows 7, Windows 10 Desktop Support and Administrator

Apple OS Support and Administrator

Active Directory, LDAP, NAS Administration

HP Service Desk

SERVER ADMINISTRATION

Windows 2008 R2, Windows 2012 R2, Exchange 2013, Avid ISIS 5000

HARDWARE INVENTORY MANAGEMENT

Budgeting and Planning of hardware purchase and replacement

Maintenance and repair of workstations and peripherals

SOFTWARE INVENTORY MANAGEMENT

Support and maintenance of workstation images

Software installation and debugging

Security updates, OS Updates, and Application updates for Windows, Apple, IOs, and Android

BROADCASTING OPERATIONS ENGINEER

Support and maintenance of Broadcast facility equipment and infrastructure

Experience

TECHNOLOGY ANALYST STATE FARM INSURANCE JANUARY 2000 – MARCH 2017

Support and maintenance of Media Production facility including Video acquisition, Video production, and distribution, Photography, Graphic Design and Publication, Mobile Development, Streaming Media Development and Delivery

Windows Server Administration/Configuration/Repair, Exchange 2013, Active Directory, LDAP, DNS, TCP/IP, WSUS Services, Streaming Media Services, Windows PowerShell

Windows Workstation Administration including Deployment and Provisioning, OS Updates, Security Updates, Network Configuration, VPN, Reimaging

Windows Application support including comprehensive Microsoft Office Support including Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, and Microsoft Excel, Skype for Business, Adobe Acrobat Pro, Adobe Presenter, ScheduALL, Avid Pro Tools, Remote Desktop

Macintosh OS Administration, Casper Administration, Adobe Master Collection, Adobe Lightroom, Apple Final Cut Suite, Extensis Suitcase Fusion, OS updates

Coordinator for Departmental migration from Windows XP to Windows 7 32 bit

Coordinator for Departmental migration from Windows 7 32 bit to Windows 7 64 bit

Coordinator for Departmental migration of ScheduALL 4.94 to 5.12

Coordinator for Departmental migration of Dell 2414 monitors to Dell U2717B

BROADCAST ENGINEER STATE FARM INSURANCE SEPTEMBER 1992 – JANUARY 2000

Primary responsibilities included operation of Broadcast facility and remote video shoots.

Secondary responsibilities included Equipment logistics, maintenance of Broadcast facility and support of Windows and Macintosh appliances

OPERATIONS ENGINEER GRANITE BROADCASTING FEBRUARY 1992 – SEPTEMBER 1992

Operation of Broadcast equipment, Set Design and Construction, Lighting and Grip

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