Priscilla Patterson
Chicago, IL. *****
********@*****.***
Objective: Passionately motivated, extremely energetic professional, seeking a position in the capacity of Spa Secretary,
Massage Therapist, Administrative Assistant, Office Support, and Customer Service. Looking to offer my skills and
experience in a well respected and publicized business that offers room for personal advancement and growth within the
company.
Skills: Deep Tissue Massage. Proficient in Effleurage, Deep Tissue Pressure Techniques. Extensive work experience in
Medical office, Retail, educational, and Back Office and Retail.
Qualifications: Work and relates well with others at all levels including Patrons, Seniors, Professionals, and students.
Experienced in Coordinating office and retail. Hardworking with excellent interpersonal and communication skills. Superior
Customer Service, and Office Support skills. Knowledgeable in Windows XP, MS Office, Data Entry, Switchboard, Fax,
Copier, and basic Internet skills.
Education
2016-2017 Morton College Cicero, IL
Certificate in Massage Therapy
Work Experience
02/09-Current Department of Rehabilitation Services Chicago, IL
Home Health Aide
Transport patient to and from all appointments
Assistance with grooming and hygienic care
Prepare all meals and distribute medication
Check and record vital signs
05/17-Current Marshalls Oak Lawn, IL
Customer Experience Coordinator
Assign and ensure all registers are properly staffed
Counting and pulling registers
Prepare nightly deposits
Work with manager to ensure efficient levels of inventory
Coordinating announcements for merchandise promotions
Provide expert customer service
01/17-08/17 Morton College Massage Therapy Cicero, IL
Office Coordinator
Scheduled massages
Collect payments
Maintain charts
Ensure Inventory and maintain clean Spa environment
11/16-12/16 Carson’s Evergreen Park, IL
Customer Service Assistant/Sales Representative/Float
Maintaining outstanding customer service
Process sales quickly and accurately
Cash register operations
Arrange, organize and display merchandise
Clean and organize shopping environment
Safeguard company assets
Pg 2
Priscilla Patterson
Chicago, IL. 60643
11/13-07/14 Anna’s Linen Chicago, IL
Customer Service Assistant/Sales Representative
Maintaining outstanding customer service
Process sales quickly and accurately
Cash register operations
Arrange, organize and display merchandise
Clean and organize shopping environment
Safeguard company assets
10/06-2/09 Northwestern Memorial Hospital Chicago, IL
Unit Secretary
Prepare and organize charts
Coordinated the flow of information from Physicians, Nurses, and Staff.
Greet and assist patients, families, visitors, and staff.
Screens telephones calls and visitors, and resolve routine and some complex inquires.
Order supplies for the unit
Transfers patients to and from the unit, and to and from outside hospitals.
07/05-11/05 Children’s Memorial Hospital Chicago, IL
Transcription Coordinator
Responsible for dictating/transcription notes
Review complete/incomplete letters sent from transcription companies.
Back-up scheduler, and Medical Records Clerk.
Faxed, filed, and Copied and Data Entry
01/05-07/05 Children’s Memorial Hospital Chicago, IL
Administrative Assistant
Prepare, organize, and distribute calendar events
Prepare and compose routine correspondence, memoranda, and reports
Receive incoming mail and telephone calls
Complete medical transcriptions
Schedule and maintains calendars, meeting and travel itineraries
Type correspondence and documents for Transplant Surgery
Schedule surgical appointments, meeting, and recorded minutes