Cindy Martin, MBA, MSL
954-***-**** *********@*****.*** 4403 NW 73rd Way Coral Springs, FL 33065
Self-motivated, results orientated professional with extensive and diverse experience in Sales Strategy, Customer Development, Credit Underwriting, Data Analytics, and Relationship Management.
Sales Management
Lean Six Sigma Green Belt Certified
MS Office, CRM, Salesforce Champion
Strategic Planning & Execution
Forecasting & Trend Analysis
Training & Development
Supply Chain Management Certified
Data Analytics
Asset Based Lending/Factoring
Moody’s Risk Analyst, Cap IQ
Pitchbook, LPC Loan Connector
Hoovers, IDEAS, MINITAB
Notable Contributions
Expanded marketing reach. Collaborated with internal product partner to develop a quarterly email marketing campaign targeting clients, B2B prospects, and Centers of Influence. Marketing campaign highlights economic trends and market pricing. Expanded sales revenue 8% through the marketing campaign.
Customized reporting; prospecting through data analytics. Created customized reports to identify and analyze sales activity. Developed database of syndicated loan transactions to analyze the metrics of transactions completed in the market. Real time analytics led to targeted prospecting leads and firm commitments issued.
Pioneered early detection tool. To highlight potential transactional issues earlier in the due diligence process, created and implemented a template to be used by the sales team to identify potential red flags. 76% of the transactions seen were flagged due to items that required further discussion and analysis.
Improved processes; eliminated gaps. Developed Best Practices, including standardized templates, to increase efficiency and streamline the flow of information from Business Development Officers to Underwriters.
Spearheaded exclusive factoring arrangement. Establishing operating procedures for exclusive factoring arrangement with a logistics company and manufacturing firms to provide A/R financing. Closed 17 transactions under the arrangement within nine months.
Professional experience
TD BANK N.A. Ft. Lauderdale, FL 2010 - Present
Vice President, Business Management Analyst 2012 - Present
Serve as business strategist for new business development, strategic market planning, and sales forecasting. Track performance metrics and trends by preparing ad-hoc analysis including dashboards, quantitative and qualitative forecast reports, and other customized analytical models. Drive Total Quality Management (TQM) initiatives by conducting webinars, coaching sessions, and generating reference documentation to train and educate sales team.
Vice President, Underwriting Credit Manager 2011 – 2012
Vice President, Credit Specialist 2010 - 2011
GORDON BROTHERS / ACCUVAL Boynton Beach, FL 2009
Inventory Appraiser
WACHOVIA CAPITAL FINANCE Charlotte, NC 2007 - 2009
Credit Underwriter
THE CIT GROUP / COMMERCIAL SERVICES, INC. Charlotte, NC 1999 - 2007
Credit Underwriter 2001 - 2007
Management Associate 1999 – 2001
Education & Certifications
Education & Certifications
Master of Business Administration in Business Management Pfeiffer University, Charlotte, NC
Master of Science in Leadership & Organizational Change Pfeiffer University, Charlotte, NC
Bachelor of Arts in Business Administration Queens University of Charlotte, NC
Bachelor of Science in Political Science Queens University of Charlotte, NC
Lean Six Sigma Green Belt Certification PMI, Florida Atlantic University, Boca Raton, FL
Supply Chain Management Certification CSCMP, Broward College, Ft. Lauderdale, FL
Notary Signing Agent Certification
Affiliations
Professional Member National Black MBA Association, Inc. Ft. Lauderdale, FL
General Member Urban League Young Professionals, National Association Ft. Lauderdale, FL
Committee Member Women in Commercial Finance, National Association New York, NY
Committee Member Customer Involved Government, Coral Springs City Commission Coral Springs, FL
Reading Pal Volunteer United Way Ft. Lauderdale, FL
Treasurer The Crossings Homeowners Association Coral Springs, FL
Chair School Advisory Forum for Park Springs Elementary School Coral Springs, FL
Recording Secretary North Area Advisory Council Broward County Schools Ft. Lauderdale, FL