Project Manager

Douglas Deckard

MCP +I, MCSE

***********@*******.***

**** *. *** *.

Columbus, IN. 47201

Cell, 812-***-****

OBJECTIVE: Seeking a challenging position utilizing my diverse skills sets as a Toolmaker, LAN Administrator, Shop Floor Analyst/Project Coordinator, and Regional IT Manager. I want to play an active role in achieving company goals while enhancing my professional and personal growth within an organization.

Relevant Skills:

● Strong project management skills.

● Demonstrated ability to quickly respond to problem with correct action.

● Experienced with the root Philosophy of ITIL and the key Fundamentals.

● Ability to maintain confidential information

● Exceptional communication skills across divers audience

● Excellent organizational and time management skills

● Ability to manage complex spreadsheets

● Excellent problem-solving and analytical skills

Faurecia: Regional IT Manager: November 2014 – Present:

● Managed 7 different location across North America- supporting but not limited to Budgeting, Business Project, New Deployments, Infrastructure and staffing.

● Abilities to listen and translate complex IT speak to general audience to reduce confusion and speed up progress.

● Training - as new staff is on-boarded, I took the liberty of making sure that the individual is brought up to speed and is diverse to the culture they are brought into. Faurecia: Shop Floor Analyst/Project Coordinator: April 2012 – 2014:

● Work in coordination with the Program Team and Business leaders to complete the given projects – Serve as the main point of contact from project initiation to completion.

● Work with project sponsors, clients, and vendors to coordinate activities, provisioning, environment setup, installation, and integration testing.

● Work on a team to standardize procedural documents for our department Faurecia: LAN Administrator: April 2001 – 2012:

● Installed and configured servers, as well as performed maintenance and troubleshooting of servers.

● Performed routine system administration tasks including backups and file restores, account installation and deletion, and operating system upgrades.

● Proactively administered and maintained a highly available server farm used in a production environment for multiple businesses.

● Applied all security patches as needed to maintain a secure environment.

● Performed, daily, monthly, and quarterly audit on servers and security accounts.

● Managed and monitored storage array, volumes, and direct-attached storage.

● Managed tape libraries, backup agents and associated software

● Managed the installation of Cisco voice-over IP phone system, that increased user mobility within the facility. This implementation also allows us to control the HR automated attendant and the call routing.

● Managed, designed, and installed of Cisco Network, moving from a flat network to Level 3.

● Managed and migrated the data room within a facility that only required a 4-hour outage.

● Managed the implementation of a traceability system that collected critical data for multiple customers.

● Managed the industrialization, and setup of a new facility for offsite warehousing.

● Managed and migrated a facility through three ERP, and domain changes.

● Managed the Local IT budget, ranging from $250,000 to $500,000 dollars depending on project expectation for the year.

• Key responsibilities for supporting and maintaining all site related IT documents.

• Developed training and support plans for end users. Faurecia: SR. Corporate eSupport Specialist: April 2001 – 2004

● First point of contact for thirty thousand end-users and support staff.

● Responsibilities included, but not limited to troubleshooting of software/hardware related issues with 90% resolution for all desktop support related issues.

● Other responsibilities include monitoring WAN for outages, problem reporting and process improvement.

Doug Deckard: Consulting: 1996 - 2004

● Consulted with several small offices to provide network, hardware, and software support. EDUCATION:

● Indiana Business College, Columbus, IN

Completed courses for MNA (Microsoft Network Administrator). SUMMARY OF OTHER EMPLOYMENT:

B. B. & H. Tool, Columbus, IN: Toolmaker, CNC programmer: 1984 - 2001

● Main responsibility was building and repairing tooling and train apprentices. Technical Proficiencies:

Operating Systems

● Windows Server

2000-2008

● Windows

XP-8.1

● VM Ware

4.1 – 5.1

Networking

● LAN ● WAN ● DHCP ● DNS

● WINS ● TCP/IP ● SMTP ● NTP

● Voice Over

IP(Voip)

● FTP ● Telnet ● SSH

● Cisco Switches ● Fiber Opt 62.5/125 & 50/125 ● Access Points Software

● Word ● Excel ● Power Point ● Outlook

● Front Page ● OneNote ● Snagit ● Freedom

● Project ● Visio ● Putty ● Snagit

● VisionApp ● vSphere ● SQL Management Studio 2000-2008 Hardware

● Dell ● HP ● Compaq ● IBM

● Overland ● Linksys ● Cisco ● Xerox

● Sharp

● Cognex

● Zebra

● Intermec

● Toshiba

● Cannon

CERTIFICATIONS EARNED:

● Microsoft Certified Systems Engineer + Internet – Windows NT 4.0

● Microsoft Certified Professional – Windows 2000 Professional and Server.

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