Customer Service Microsoft Office

Jermelle D. English

**** **** **** ** 281-***-****

Houston, TX 77082 ******@*****.***

OBJECTIVE

To obtain an entry level position that offers room for advancement, gain knowledge and skills to perform the job effectively and efficiently.

CORE STRENGTHS

Effective communicator

Attentive listener

Quick learner

Works well independently or with a group

EDUCATION

Westside High School, Houston TX Aug 2013 – Present

General Studies – GPA 3.2

Westside Business Program

Westside Football

Expected graduation: May 2017

PROFESSIONAL EXPERIENCE

BMS CAT

Crew Lead / Supervisor

Manage 15- 30 people

Secure proper (PPE)

Meet all Deadlines

Provide excellent customer service present

Kirby Inland Marine

Dorm Alternate Jun 2017- Oct 2017

Provide excellent customer service

Maintain a clean professional facility

Keep Track of all data (Microsoft office)

Tugboat repairs ( chipping, Sanding, Painting)

HEB, Houston TX Jan 2017 - Jun 2017

Parking lot attendant/bagger

Provide excellent customer service

Ensure parking lot is kept clean

Move empty basket to appropriate area

Bag customer items and place in the basket

Assist customer with unloading basket

Houston Bubble Soccer, Houston TX Apr 2016 – Jan 2017

Fun Coordinator

Transport equipment to event location

Referee events

Ensure safety of customers

Provide exceptional customer service

Regal Cinemas, Houston TX Sept 2015 –Jan 2017

Cashier/Usher

Provide exceptional customer service

Ensure theaters were cleaned properly

Process customer’s order

Assist customer with locating correct theater

Burger King, Baton Rouge LA June 2015 – July 2015

Crew Member

Process customer’s order

Prepare food

Ensure dining lounge was clean

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