Quality Assurance Security

Yael Gindi

347-***-**** *********.**@*****.***

Profile

Enthusiastic Quality Assurance tester with skills in several software methodologies.

Excellent interpersonal, communication skills, service-oriented, hard worker, willing to learn and motivate individual.

Experience

Office Manager June 2015 - Present

Steam Express. Houston, TX

•Receive calls and book appointments for air duct and carpet and other home services

•Manage technicians in the field and organize the schedule at best interest for business efficiency and productivity

•Respond and resolve customer complaints with fast response

•Maintain invoices and business document

Quality Assurance January 2015 - May 2015

eMagid, Web design. New York, NY

•Planned and ran tests on newly developed web sites for best quality assurance on Windows and Mac for 12 projects

•Coordinated mobile friendly testing using Woorank and Webmaster for all projects

•SEO - Google search for better marketing options such as where to advertise or what forums to attend

•Designed wire frames before starting a project to present to clients for better viewing the future web site

•Assisted management with keeping track of incoming check from customers and all login information

Security Officer January 2012 - March 2014

Reshef Security. Bet Shemesh, Israel

•Armed security guard at school facilities

•Managed the office and workers lists such as training dates and employee placement on site

•Organized conferences for yearly training with all security guards and high-profile managers

•Prompt response to security problems in the field

•On-boarded and guarded new employees

Education

John Bryce College Jerusalem. Israel January 2012 - November 2012

•Diploma in Software Testing

•Testing methodologies, Manual and automated software testing, Agile, Web testing, Mobile testing, Quality Center, QTP, VS2010, Test plan STD/STP/STR

•Languages: Basic C#, SQL, UNIX, Linux.

•International certificate in ISTQB - Foundation Level Certification

Military Experience

Israel Defense Forces November 2009 - November 2011 Military Court. Sergeant

•Court reporter

•Managed reports on high security prisoners and running the reports through the judge

•Contact with prominent lawyers and judges on a daily basis

Languages and Citizenship

•Languages: English (primary), Hebrew (fluent)

•Citizenship: Dual - US and Israeli

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