Microsoft Information Technology

John R. Handyside III

**** **** ***** ****** *********, Ohio 44111 216-***-**** **********@*******.***

PROFESSIONAL OBJECTIVE: To continue my career with an organization that will utilize my information and communication skills to benefit mutual growth and success.

Education

University of Phoenix

Associates of Arts in Information Technology, 2008

Experience

March 2017- Current

Maintenance Man/McDonald's

Responsible for cleaning and removing garbage from the parking lot and kitchen, cleaning the oil vats, unloading trucks and receiving deliveries and washing windows.

August 2012 - March 2016

Administrator Assistant Lutheran Metropolitan Ministries

Maintained workstations, servers, active directory, back-ups and various other business machines. troubleshoot desktops, laptops and network problems as well as end users software's and profiles. Installed and set-up cameras security systems, workstations. Proficient with Microsoft office suite and Windows XP, 7,8,8.1,10.

January 2011 - August 2012

Technical Training - Tri-C

October 2009 - January 2011

Technical Support Representative 2Wire

Helped customers and clients with technical problems, advised and assisted with installs repairs and software's, remotely and by way of Electronic mail and telephone.

Accomplishments

CompTIA A+ Certified February, 2012

DOL H-1B Technical Skills Training Program-Network Support Specialist March, 2011

United States Army Infantry Veteran 1993-1995

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