Manager
Resume:
SS ALLY AA NN CC OOK
Williamsville, New York 14221 ac2xet@r.postjobfree.com
PP ROFESSIONAL SS UMMARY
Small Business Operations Professional with over 20 years experience in sales, marketing, business operations, and customer service with a focus on developing creative solutions that enhance business performance.
Key Strengths:
• Collaborating with Team Members to Complete Projects on Time and within Budget
• Hiring, Training, and Motivating Highly Effective Teams
• Thrive on Learning New Technologies and Programs
• Creative Problem-Solving Ability
• Ability to Work Independently and Excel without Direct Supervision
• Excellent Communication and Customer Service Skills Functional Areas of Expertise:
Small business operations, business development, marketing, advertising, human resources functions including; hiring, training, scheduling, and performance management, sales management, purchasing, pricing, inventory management, landscape design, and digital photography. PP ROFESSIONAL EE XPERIENCE
MENNE NURSERY CORPORATION 2005 to Present
Manager, Annuals & Perennials
Manage all business operations for the annuals and perennials department for this innovative leader in the nursery industry for over 75 years throughout Western New York.
• Hire and train seasonal staff on a yearly basis, efficiently scheduling team members to ensure a high quality customer service experience while maintaining expenses to meet budget constraints.
• Analyze prior sales trends to forecast inventory demand and place orders with local and regional vendors based on historic and predicted volume.
• Developed solid business relationships with local and regional vendors, collaborating to bring the highest quality products to customers.
• Oversee all sales aspects for the department including pricing, product displays and placement, training sales staff, and educating customers on product care.
• Research and stay current on industry trends, new products, and product care, transferring knowledge effectively to staff as needed.
ANGEL ART PHOTOGRAPHY 1992 to 2004
Partner
Co-owner of this commercial photography studio specializing in live event coverage for clients that included the Buffalo Convention and Visitors Bureau, Erie County Fair, I Love NY Tourism, and the American Pyrotechnic Association.
• Key participant in all aspects of the business including business development, marketing, and budgeting in addition to photography and managing the image library for clients.
• Attended trade shows to broaden exposure, resulting in the business expanding into international markets including Germany and China.
SALLY ANN COOK PAGE 2
PP ROFESSIONAL EE XPERIENCE (CONT C ONT..)
ANGEL ART PHOTOGRAPHY (CONT.)
• Selected to photograph the pre inauguration for George W. Bush in 2001.
• Coordinated the printing, advertising, and marketing materials for clients. CC OMMUNITY LL EADERSHIP
NATIONAL SOCIETY DAUGHTERS OF THE AMERICAN REVOLUTION 2004 to Present Chapter Regent and Treasurer Regent’s Roundtable
In charge of publicity including the design and print of yearbook and member’s directory and coordination of program meetings for this non-profit, non-political volunteer women’s service organization; the Williams Mills Chapter.
EE DUCATION
CONGRESS-BUNDESTAG YOUTH EXCHANGE FOR YOUNG PROFESSIONALS Photography Apprenticeship
One year study program in West Germany, interning and living with host family as part of a cultural immersion program.
EVERETT COMMUNITY COLLEGE
Associates Degree – German Language and Photography
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