Manager Technical Support

Jeffrey Flamisch

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Career Summary

Seasoned professional with 20 years managerial experience. My emphasis as project facilitator, site management, budgeting, scheduling, all culminate in my proficiency as an highly qualified operations manager.

Highlights

Project Management Customer Relations

Facility/Site Management Quality Control Planning

Government Compliance Experience Budget Planning and Management Environmental Monitoring Sandler Sales Training

Advanced computer proficiency (PC/Mac) Employee Development Key Accomplishments

Managed 60 plus sites in territory.

Initiated, planned, and facilitated projects.

Managed 45 different contractors in prescribed Scope of Work

Directly trained and supervised 20+ employees and contractors.

Experience in grant proposal application process.

Created and implemented emergency and security program with local agencies. Professional Experience

Merit Service Solutions – Malvern PA

Field Quality Manager, 2014 – Current

Managed 60 plus site territory.

Developed, planned and implemented enhancements.

Coordinate material, equipment and labor to complete projects

Establish communication lines between customer/contractors

Work with local government agencies to establish compliance to local laws

Maintain facility to standard of customer and overall image.

Develop budgets and pricing for projects.

Seek out and obtain new clients and develop relationship. EarthWorks – Easton, PA

Technical Support Manager, 2011 – 2013

Lead agronomist evaluating soil test data.

Communicated with vendors, distributors, and customers about product.

Implemented and improved system to enable active customer contact.

Maintained all safety programs in accordance to OSHA standards

Managed and tracked all government compliance and regulation standards

Developed soil fertility programs helping customer implement programs.

Managed all facebook, twitter, and other social media outlets.

Managed all aspects of physical plant.

Syna-Tek – Souderton, PA

Regional Sales Manager, 2010 – 2011

Managed, educated sales reps in Mid-Atlantic area.

Implemented soil and water testing programs to advance product sales.

Technical support and repair/installation of water quality systems. Riverview Country Club – Easton PA

Director of Building and Grounds, 2008 – 2010

Maintained all equipment, buildings and systems throughout 300-acre site.

Worked with PA and NJ agencies to ensure water quality on site and in Delaware River.

Initiated soil/water runoff and leaching protocols to protect identified wildlife areas.

Developed budgets, and initiated Excel and QuickBooks software to reduce wasteful spending and accurately forecast future expenditures.

Implemented recycling program and energy and fuel conservation program, which resulted in 5% fuel savings.

Implemented management software to schedule employees and manage jobs. Brookside Country Club – Allentown PA

Assistant Superintendent, 1998 – 2008

Maintained all equipment, buildings and systems throughout 220-acre site.

Managed contractors and employees and raw materials during $1.2 million renovation.

Implemented soil/water conservation and pollution monitoring programs.

Worked with Federal, State and Local agencies to develop safety and security programs, which also saved %10 in insurance cost.

Wrote Grant proposal for $400,000 creek bed restoration. (Accepted) Non-Professional

Bethany United Methodist Church – Wescosville, PA

Board of Trustees Member, 2014 - Present

Developed programs and managed projects for improving and repairing Catasauqua and Wescosville campuses.

Implemented communication pieces to coordinate projects and volunteers Director of Handi-Care Ministries, September 2010 – Present

Coordinated projects that match a specific talent within a list of volunteers

Complete over 40 projects for those in and around the church community. Education

Penn State University – University Park, PA

Bachelor Degree in Agronomy

Emphasis in Environmental Safety, Soils and Turf

Lock Haven University – Lock Haven, PA

Bachelor Degree in Business Management

Emphasis in Economics and Finance

Lehigh Community College – Schnecksville, PA

Associate Degree in Business Management

Emphasis in Finance

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