PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
EUNICKEY
DEH
** ****** ****, *******, ** 06460 (H) 917-***-**** ***********@*****.*** Interacts effectively with co-workers. Background includes extensive and diversified experience in these key operational areas: Quality Control, Windows, Ability to work under pressure and time constraints, ability to manage and prioritize multiple responsibilities effectively with an emphasis on quality. Fulfills patient care responsibilities. Broad industry experience includes Healthcare, Finance and Legal. Self-motivated
Conflict resolution
Extremely organized
Microsoft word
Microsoft office
Teaching
patient flow sheet
Training
Team leadership
Problem Solving
Strong verbal communication
Powerful negotiator
Detail oriented
power point
Epic system
Assisting patients with daily care
Take vital signs
Customer service
HIPAA
Emotional Support
APRIL 2013-CURRENT
Certified Nurse Assistant Mount Sinai Hospital
One to one patient care insuring their safety ex. Psych patients, Elopements and Falls patients.
Organizing patient flow sheet; accompanying patients to exam/procedure room, assisting patients as needed with walking, transferring, dressing, collecting. Take vital signs, relays instructions to patients and or families; answers call bells and provides pertinent information.
Complies with established personal protective equipment requirements necessary for protection against exposure to blood and other potentially infection body fluids, chemical disinfectants, radiation and other hazardous substances. May perform and verify pre-certification for procedures as necessary. Performs other duties and tasks as required.
Assist patient with daily health, hygiene and environmental care. Remote video monitoring- monitoring patients' safety through voice redirection. Ensured HIPAA compliance.
Participated in unit-based Quality Assurance Program. Monitored fluid intake and output levels.
JANUARY 2002-FEBRUARY 2012
Team Leader Law Offices of Mitchell & Kay
Supervised and collected on American Express (Tertiary, Secondary, Legal and Commercial).
Supervised and collected on Barclays Bank of Delaware (Commercial). Supervised and coordinated activities of staff engaged in collecting overdue payments for charge and mortgage accounts.
Supervised on home equity loans and short sale portfolios for Bank of America and Wells Fargo.
Monitored collections staff.
Negotiated payment arrangements, researched and resolved disputes. Assisted representatives with escalated calls.
Prioritized and organized daily follow-ups to ensure timely resolutions. Handled daily financial transactions via credit card and checks. NOVEMBER 2000-FEBRUARY 2002
Substitute Teacher A.B Davis Middle School Mount Vernon, NY Taught a rigorous college preparatory curriculum which combines the school's standards and the New York State standards.
Educated students in a high-quality, exciting way. Committed to constant professional and personal growth through working closely as part of a team of teachers.
Constantly assessed student progress, and communicated results to families and colleagues.
Provided individual or small group instruction for students who needed additional assistance.
Modeled the school's values in all communications with students, families, and staff. EDUCATION
Bachelor's Degree: English Literature
City College, Manhattan, NY
1999
Associate of Applied Science: Early Childhood Education Associates Degree Borough of Manhattan CC NY