MERCEDES GOMEZ
Senior QA Test Engineer
(C) 954-***-**** Lighthouse Point Fl 33064 ********.*********@*****.***
Experienced QA Test Engineer with a broad background in embedded, black box, functional, and regression testing in both automated and manual mode for Windows and Linux platforms. Leadership experience in developing and implementing risk management policies, managing technical teams, and staff recruitment/selection. Teamwork abilities in collaborative environments that include mentoring and training of junior and new staff. Excellent technical writer and presenter. Fluent in English and in Spanish.
Technical Skills
Experience with Agile/Scrum and Waterfall software development methodologies for full lifecycle testing, expanding from unit testing, integration, and user acceptance up to post deployment of fixes.
Participated on the Sprint planning Scrum meeting as the QA team member and estimated hours to complete testing of each story. On Sprints that lasted four weeks, testing started with Embedded testing with Daily meeting to report progress. Participated in Sprint Retrospective and Grooming meetings at the end of the Sprint Cycle.
Design, review and documentation of tests, plans, test and product release features, client requirements and related technical documents
Familiar with automated testing technologies, including Protractor (JavaScript and Selenium), QAComplete (VBScript) and Ruby
Knowledge of networking Protocols such as SNMP, Bacnet, a.nd ModBus.
Experience with various testing tools including Rally, QAComplete, SoapUI, Postman (RESTful API), Quality Center, Quick Test Pro, LoadRunner, Selenium, WireShark, iReasoning
Familiar with Java, VB, HTML/XHTML/XML
Data Base Management experience with SQL, PostgreSQL
Senior Test Engineer September 2005 -March 2017
Vertiv Co. (Formerly Emerson Network Powers, Avocent) Sunrise Fl
Senior QA Test Engineer working for System Test Engineering group performing design and integration of high performance testing resulting in the launching of the Avocent DSView Management and Vertiv Trellis Enterprise solutions. Managed the release of the Avocent Universal Management Engine (UMG).
Worked proactively with Product Management, Product Owners, and the QA Team
to design and develop effective automation solutions, troubleshoot issues and resolve bugs under an Agile Methodology.
Implemented framework for RESTFul API testing using Postman and soapUI, and automated test cases using QAComplete, soapUI, Ruby, Postman and Selenium
Used SQL Developer to query back end server Oracle database, and PostgreSQL to query relational databases. Wrote SQL scripts that were used to verify that actions made in the User Interface were reflected in the database reducing test time and improved reliability of the test suites
Evaluated test tools that led to the selection of the tool still used by the QA teams in the US and offshore. Created infrastructure for linking user requirements to test cases, test sets, and test suites Created and reviewed comprehensive test cases, test scripts, and use cases to support requirements and testing objectives. Documented and defined technical procedures and work instructions needed for execution of automated and manual tests.
Trained test engineers and operators on testing of the Avocent and Vertiv hardware and software products and use of the testing tools
Tested firmware and software for various OEMs: Dell, HP, including LDAP verification
Lead System Test Engineer April 1999 – September 2005
Siemens Enterprise Networks – Boca Raton Fl
Wrote specifications, system test cases, and execution of manual and automated test cases necessary for the launching of the Siemens HiPath 8000 softswitch. As Field Trials Engineer, provided support for external and internal HiPath 8000 customers, for both the US and the international market. Managed set-up, installation, training and trouble-shooting tasks for customers such as Stony Brook University (US), and Commerce Bank (Germany).
Created comprehensive test cases, test scripts, use cases, test plans and procedures to ensure adequate coverage of system requirements for a standards-based SIP softswitch that provided a communication system residing in the data center that allows enabling voice over the data network on a Linux-based platform
Set up and maintained test environments including installing OS (Windows and Linux)
Documented and defined technical procedures and work instructions
Trained test engineers and operators on testing hardware and software
Created weekly and monthly metrics to keep management and team members updated
Additional Professional Experience
Technical Staff - Racal Data Group – Sunrise FL
Senior Technical Advisor – IBM – Madrid Spain
Technical Staff Director – Computer Sciences Corporation – Miami Fl
Senior Member of the Technical Staff - Computer Sciences Corporation – London UK
Education and Training
BS Computer Sciences; Universidad Central de Venezuela
Additional Training:
SmartBear Products: soapUI, TestComplete
Ruby
Oracle BPM, Weblogic
RESTful API, Postman
Plural Sight Protactor
APTest Manager