Insurance Customer Service

DONGKWAN KIM

*** ********* **. ***: 213-***-****

Plainview, NY 11803 ************@*****.***

Summary

Expertise in Commercial Insurance Account Management, Customer Service

Proficient in Financial Management and Accounting

Versed in all office management software including Microsoft Office and AMS 360

Experience

July 2016 – Present H Mart Companies, Inc. Lyndhurst, New Jersey

Facility Coordinator/Asset Management Dept.

Manage buildings and equipment maintenance schedules, maintenance building security systems and prepare for emergencies by creating action plans

Schedule preventative maintenance, respond to urgent maintenance calls

Evaluate the contracts, proposals, work orders, invoices and insurance coverages

April 2015 – March 2016 UD Insurance Agency/UDG Management, LLC New York, NY

Director

Oversaw company’s insurance programs and claims management to ensure compliance of regulatory requirements in dental practice and administration

Assessed and identified the potential risks that may hinder a company's reputation, safety, security and financial prosperity

Reviewed policy terms and conditions, and audited all invoices for accuracy

Conducted property management & oversaw construction process

November 2008 – April 2015 Cal-Kor Insurance Services, Inc. Los Angeles, CA

Account Executive / Producer

Provided underwriting information to insurance carriers on all Insured’s insurance programs

Conducted process submissions, endorsements, premium billing, claims and renewals

Assisted insureds regarding policy coverages and claims; reviewed sales and service documents for clients risk assessments

Liaised with insurance carriers, claim adjusters, auditors and other relationships

May 2000 – October 2008 Daishin Securities Co., Ltd. Seoul, Korea

Senior Manager / Team Lead

Stock Broker for the institutional investors i.e. banks, insurance companies, mutual fund management companies

January 1995 – May 2000 Woori Securities Co., Ltd. Seoul, Korea

International Department and Seosomun Branch

Developed strategy and manage the offshore funds and Equity related bonds.

Stock broker for individual investors

Education

Central Connecticut State University, New Britain, CT - BS Finance

Honors : Dean’s List, Fall 1992 / Scholarship from Dr. Ko’s fund

General Secretary / Korean American Insurance Financial Professional Association

Insurance Broker Licenses – P&C, Life & Health / NY,NJ,DC,MD,NV,TX,VA

Real Estate Salesperson

Current Annual Salary : $62,500 Approximately

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