Christopher Albalate Bonita

**** *. ********* ******,******* Makati City

092********/093********

ac2ww2@r.postjobfree.com

Objective:

To be a part of organization that promote fairness and provides growth where I continuously do my best works for excellence, satisfying customers with service and strong commitment to contribute success.

Work Experience:

Accounting Department

Billing Supervisor

CBL Freight Forwarder and Courier Express Int'l. Inc.

April 01, 2017-present

BASIC FUNCTION:

Maintains revenue by establishing,implementing,and controlling billing system.

Supervising staff

Reporting monthly Service Sales Reports;yearly comparison ( Powerpoint Presentation )

DUTIES and RESPONSIBILITIES:

Meets billing operational standards by contributing billing information to strategic plans and reviews;implementing production,productivity,quality, and customer-service standars;resolving problems issues in billing; identifying billing system improvements.

Checking the data input in the accounting system to ensure accuracy of final bill

Monitoring monthly Sales Reports ( Powerpoint presentation )

Responsible for reporting FQO (Functional Quality Objectives )monthly.

Operations Department (Metro Manila Section)

General Account Supervisor

CBL Freight Forwarder and Courier Express Int'l. Inc.

January 08, 2008-March 31, 2017

BASIC FUNCTION:

Supervise the courier and clerks in serving customer’s needs by providing company product and service information.

Monitor the Couriers and Clerks daily activities to resolve CBL service problems when needed; and

Assist in receiving booking of shipments.

DUTIES and RESPONSIBILITIES:

Responsible for Documentation.

Encode Necessary data in the System.

Prepare and send reports periodically.

Handle client’s inquiries and concerns via phone and e-mail.

Forward information by receiving and distributing communications

Prepare documents for pick up or delivery of shipments of the clients assigned to.

Book shipments with clients.

Monitor Shipments Movements.

Monitor returned-to-sender items.

Determining the cause of the problems from the deliveries issues

Resolves products or Service problems by clarifying the customer complaints/Selecting and explaining the best solutions.

Instruct and guide staff in their activities and encourages questions to ensure understanding.

Conduct other related clerical-work delegated, if needed.

Responsible for monthly business review reports ( delivery )

Responsible for reporting FQO (Functional Quality Objectives) monthly.

TRAININGS/SEMINARS ATTENDED:

Understanding ISO 9001:2008 (Year 2015)

Establishing Effective Quality Objectives (ISO 9001: 2008 ( Year 2015 )

Improvement Management Skills “Leadership Training Development Program”( Year 2016 )

How to Handle People at Work ( Year 2016 )

Understanding ISO 9001:2015 ( Year 2017 )

Ethics in a Workplace ( September 17,2017)

AWARDS:

Outstanding Award “Model Employee of the Year 2010” ( CBL Freight Forwarder )

Special Award “Best Employee of the Year 2011”( CBL Freight Forwarder )

Loyalty Award “ 5 Years in Servicing CBL” ( CBL Freight Forwarder )

Voting and Employee choice Award “ Supervisor of the Year 2016” ( CBL Freight Forwarder )

SKILLS:

Computer Proficiency ( MS Word, MS Excel, MS PowerPoint )

Customer Service

Decision Making

Planning

Time Management

Values-Oriented

Flexibility, Disciplined, Hardworking, Taking Initiative

Active, Team and Relationship Building

Educational Background:

Tertiary Level

Basic Learning Computer Course

Local Government Unit and TESDA

Camarines Norte

Graduate (2003-2004)

Mabini Collage

Daet,Camarines Norte

Bachelor of Science in Primary Education

Undergraduate, 2002

Secondary Level

Jose Panganiban National High School

Parang,Jose Panganiban Camarines Norte

Year 1997-2001

Elementary Level

Sta. Rosa Sur,Elementary School

Sta. Rosa Sur,Jose Panganiban,Camarines Norte

1991-1997

Personal Background

Age : 35 yrs. old

Birthday : July 15, 1982

Birthplace : Manila

Height : 5’3

Weight : 57 kg

Civil Status : Single

Nationality : Filipino

Dialect Spoken : Filipino, English and Bicol

Character References

Imelda Malong

HR Assistant

CBL Freight Forwarder and Courier Express Int'l. Inc.

+639**-*******

Ruby Balatbat

Senior Accountant

CBL Freight Forwarder and Courier Express Int'l. Inc

091*-*******

I hereby certify the foregoing statement made by me are true and correct to the best of my knowledge and belief.

CHRISTOPHER A. BONITA

Applicant Signature

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