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Project Manager Management

Location:
Fullerton, CA
Posted:
October 23, 2017

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Resume:

Amy Chang

Project Analyst Senior/Project Manager

Summary of Qualifications

Amy Chang brings over 28 years of operational and consulting experience in applications development including the identification, design, and development of various software systems. Ms. Chang’s 22 years of leadership experience includes Supervisor, Project Manager, and Project Management Subject Matter Expert. She is trained to perform SEI/CMMI Assessments.

EXPERTISE

Relevant Technical Expertise:

Microsoft Office Tool Suite – 28 years

Microsoft Project Schedule – 15 years

Relevant Project Expertise:

SEI/CMMI - 8 years

Coaching and mentoring – 22 Years

Relevant Industry Expertise:

Communication - 2 years

Health Care – 2 years

Manufacturing - 9 Years

Transportation – 7 years

Relevant Project Experience

DXC Technology

CALIFORNIA

04/01/2017 TO 05/19/2017

Work Type

Software Development

Role

Project Manager/Subject Matter Expert

Responsibilities

Managed all aspects of projects from design through implementation working with multinational matrixed teams, executive management, and end clients. Established project plans and project schedules, managed risks, escalated issues, and identified project performance issues and create corrective action plans. Process and change management Subject Matter Expert. Mentored new project managers. Successfully implemented a long-term project for COPA Airlines.

Hewlett Packard Enterprise

CALIFORNIA

11/01/2015 TO 3/31/2017

Work Type

Software Development

Role

Project Manager/Subject Matter Expert

Responsibilities

Managed all aspects of projects from design through implementation working with multinational matrixed teams, executive management, and end clients. Established project plans and project schedules, managed risks, escalated issues, and identified project performance issues and create corrective action plans. Process and change management Subject Matter Expert. Created process and procedure documentation for scheduling tool.

Hewlett Packard

CALIFORNIA

12/03/2012 TO 10/31/2015

Work Type

Software Development

Role

Project Manager

Responsibilities

Managed all aspects of projects from design through implementation working with multinational matrixed teams, executive management, and end clients. Established project plans and project schedules, managed risks, escalated issues, and identified project performance issues and create corrective action plans. Process and change management Subject Matter Expert. Successfully implemented a long-term project for United Airlines.

Fullerton School District

CALIFORNIA

03/22/2012 TO Ongoing

Work Type

Classified Personnel

Role

Playground Supervisor

Responsibilities

Patrol and monitor the school campus to ensure that student safety protocols are observed

and school/playground rules and regulations are followed by students.

US CENSUS BUREAU

CALIFORNIA

04/19/2010 TO 06/02/2010

Work Type

U.S. Census Bureau

Role

Enumerator

Responsibilities

Performed field data collection by interviewing households that had not submitted their

census packets

EDS

CALIFORNIA

12/10/1984 TO 01/30/2009

04/2007 TO 01/30/2009

Project Type

Software Deployment

Role

MSPS Deployment SME

Responsibilities

Assist applications development organizations implement MS Project Server as a

common tool reducing overhead costs

Develop global procedures and training materials reducing training/implementation

costs

Member of the division-level project management office

05/2004 TO 01/30/2009

Project Type

SEI/CMMI Assessments

Role

Assessment Team Member

Responsibilities

Perform appraisals of account practices and procedures ensuring compliance to

standards at various maturity levels

This was an as-needed part-time position both onsite and travel to other EDS accounts

EDS-Continental Airlines

CALIFORNIA

10/2002 TO 04/2007

Project Type

Transportation

Role

Project Manager/Project Management Office Team Member

Responsibilities

Managed enhancements, change requests, and maintenance for various airline clients

Communicated with clients and end-customers

Member of the PMO

Mentored peers in project management processes and procedures

From 1988 to 2002 worked out of a Solution Center in support of various clients for short/long-term projects.

Due to the nature of a Solution Center Ms. Chang held multiple positions, sometimes overlapping. Some clients are highlighted below. A detailed list will be provided upon request.

EDS-Avery Dennison

CALIFORNIA

11/2000 TO 10/2002

Project Type

Electronic Data Interchange (EDI)

Role

Department Manager/Application Support Program Manager

Responsibilities

Reported to Avery Dennison Director of E-Commerce

Managed daily support activities of the IT team

Sold incremental business, 12 man-months ($317K) and additional support positions

(over $1.5M over 5 yrs) and participated in contract negotiation ($42M over 5 yrs)

EDS-FARES

CALIFORNIA

1/2000 TO 07/2000

Project Type

Software Implementation

Role

Applications Development Project Manager

Responsibilities

Led team of 19 developers from California, Florida, Atlanta, and New Zealand

Managed daily support activities of the IT team; supported change requests for WEB

enabled transaction processing

EDS

CALIFORNIA

03/1992 TO 03/1996

Project Type

Supervisor of a team of Systems Engineers

Role

Systems Engineer Supervisor

Responsibilities

Responsible for compensation/recognition, salary planning/administration, employee

ranking, performance reviews, and career development

EDS-GMS ORDERS

CALIFORNIA

01/1996 TO 02/1999

Project Type

Systems Development and Production Support

Role

Project Systems Manager

Responsibilities

Led team of 20 from two Solution Centers; approximately $2M annually in relief; this

project was instrumental in the center receiving a SEI CMM Level 2 rating

Performed ongoing data processing support for the order management, forecasting and

scheduling requirements for all vehicles sold by North America General Motors

EDS

CALIFORNIA

01/1985 TO 12/1999

Project Type

Applications Development and Production Support

Role

Project Manager

Responsibilities

Led matrix teams of 5 to 20 Systems Engineers

Performed project scheduling/monitoring for all phases of the Systems Life Cycle

Education and Training

Bachelor of Science degree in Information Systems, San Diego State University, San Diego, California, 1982

Contact Information

Email: ***.*******@*****.***

714-***-**** <cell>

Personal and work references upon request



Contact this candidate