Project Management Sales
Resume:
Robert Tarburton
Hobe Sound, FL 33455
************@*****.***
SUMMARY OF QUALIFICATIONS
** ***** ** ********** ********* research including project management, client relations, project design, database management, questionnaire programming, statistical analysis, and presentations.
Provides exceptional client relations resulting in long-term tracking projects and business development
Programs custom reporting tools to suit internal and client needs for updates and follow-up
Creates detailed processes and procedures to maintain consistency and train team members
Recently completed a Web Development Certificate – currently enrolled pursuing a Computer Programming Specialist Certificate
RELEVANT SKILLS
PROJECT MANAGEMENT
• Client relations
• Cost estimates / proposals
• Managing multiple
vendors/sub-contractors
• Managing and scheduling
employees
o Gantt charts
o MS Project Standard
• Developing and refining
processes and checklists
• Developing task procedures
• Clear and concise reporting
/ Graphical presentations
STATISTICAL ANALYSIS
• Custom Dashboards in Excel
• Custom Lead Sheets and
Survey Summaries
• t-tests (Significant
changes/differences)
• Impact Analysis
• van Westendorp Price
Sensitivity
• Perceptual Mapping
• Predictive Analysis
RESEARCH DESIGN
• Methodology selection
• Questionnaire design
• Survey programming
o The Survey System
o Survey Monkey
• Sampling design
• Database management
• Coordination of multi-modal
sampling
• Quota Management
• Data Cleaning and Coding
• Data Analysis
EXPERIENCE HIGHLIGHTS
Statistical Analysis and Data Management
• Designed and managed custom Net Promoter Score programs which include solicitation of desired improvements and predictive modelling of ROI based on proposed changes in key services or product features.
• Designed and managed customer satisfaction tracking programs for distributors of pharmaceutical products including segmentation by distribution centers, customer type, etc. which developed strategies to retain existing customers, maximize revenues among them, and leverage successes in promotions to new customers.
• Designed and managed pricing studies using conjoint analysis and van Westendorp methodologies. o Lead analyst on a conjoint pricing study for a pharmaceutical line of Generic Solutions.
• Developed custom reporting tools including:
o Graphical survey summaries designed to facilitate follow-up with existing customers and sales leads o Custom dashboards allowing the client to drill-down by internal or customer segment
• Developed programming to manage invitations for web surveys to meet but not exceed multiple quotas.
• Programmed reporting tools for tracking studies that minimized tasks needed to prepare repetitive programming. Project Management
• Managed multiple brand and advertising tracking studies in conjunction with advertising agencies to determine effectiveness of specific promotions, adjust promotional timing and mix, and respond to competitors’ marketing efforts.
• Managed multi-national competitive environment tracking for a major logistics firm, including competitive pricing, range of services, timing, and market share estimates.
• Programmed a custom employee time sheet that integrated with existing job cost tracking and job cost estimating programs.
Research Design
• Designed and managed customer satisfaction tracking programs for distributors of pharmaceutical products including segmentation by distribution centers, customer type, etc. which developed strategies to retain existing customers, maximize revenues among them, and leverage successes in promotions to new customers.
• Designed and managed multi-modal and multi-lingual image and awareness tracking studies for hospital groups, including programming of reporting for up to dozens of medical centers and competitors as well as quota management for hundreds of zip codes.
CERTIFICATIONS
Web Development Certificate: Indian River State College, June 2017 Computer Programming Specialist Certificate: Indian River State College, Enrolled (expected completion May 2018) EDUCATION
Master of Business Administration: University of Massachusetts, 1996 Bachelor of Arts in Economics: Amherst College, 1988 WORK EXPERIENCE
SRA Research Group, Inc, Tequesta, Florida
1998 to present, Senior Statistician
K&B Energy Associates, Southampton, MA
1994 to 1997, Retail and Agency Sales of Insulation and Weatherization Services Gede Insulation, Dover, De
1992 to 1994, Contractor Sales of Insulation, Guttering, Windows & Doors, and Pre-fab Fireplace Installations
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