Social Media Customer Service

Summary

I was born and raised in Tucson, Arizona and attended the University of Arizona. I graduated with a major in Journalism and a minor in Fashion and Consumer Science. I recently just moved to Washington D.C. with a motivated attitude to seek new opportunities. My professional characteristics are problem solving, goal oriented, team driven and I build relationships quickly. My hobbies include: fashion blogging, exercise and traveling. I am looking for a full-time employment and to further my knowledge with technology.

Education

University of Arizona

Program: College of Social and Behavioral Sciences

Major: Journalism

Minor: Fashion and Consumer Science

Graduated: May 12th, 2017

Skills

Adobe Photoshop, Cs5 Certified Adobe Illustrator, Adobe Dreamweaver HTML5 / CSS Microsoft Word, Excel, and PowerPoint Python 3.4 IBM WCM Komodo Edit 8, final cut pro and Adobe Photoshop.

Volunteer Experience

Ben's Bells Project- 2011-2016

-A non-profit organization in Tucson, Arizona

-The Ben’s Bells Project is a non-profit organization with a mission to inspire, educate and motivate individuals to realize the power of intentional kindness and to act upon that awareness.

Internships at the University of Arizona

University of Arizona iSchool Tucson, AZ August 2015 – December 2015

Social Media Intern

-I was responsible for upholding the multiple social media platforms that provided content about the School of Information at the University of Arizona.

Job Experience

Doctors Assistant

Southern Arizona Periodontics, P.L.C 2011-2015

-I was in charge for providing a professional and friendly experience for patients

- I ran errands for the Doctor

-I was goal oriented and was a team player for the office

- I coordinated meetings and events for the Doctor

- I filed charts and scheduled new patients for the Doctor

Kendra Scott 2015-2017

-Gave unforgettable customer service

- I was responsible for being an advocate for Kendra Scott in the store and in the community

-Assist in community involvement and events through participation in trunk shows, charity events, and team volunteer outings

-I was a stylist, personal shopper and provided friendly fashion tips for customers

-Provided leadership skills towards my peers and the community

Nanny 2010-2016

Care.com

-Promoted good behavior

- Endorsed language development skills through reading and story telling

-Provided parents with detailed daily reports outlining their child’s day

Corporate Trainer Summer Intern

Zerin Business Consulting May 2017- August 2017

-I was the authorized business dealer for Zerin doing door-to-door business sales.

-I started as an entry-level sales rep and was promoted to a Corporate Trainer in a two-week time frame.

-Provided leadership qualities and maintained a positive attitude

- Built rapport report quickly and overcame hard objections

College Course Projects

Principles of Web Design November

-The goal of this project was to use the concepts of web design that we learned during the semester to create a fully functioning business website from scratch on Komodo Edit 8.

Computational Thinking and Doing

-Produced a game using Python 3.4 that allowed for user inputs to connect with code that then produce the correct outcome.

Jour Reporting Public Affairs

-Reported on government news and had to turn in a story each week.

-Had to meet deadlines almost every other day

Photo Journalism

-Each student would be assigned a different subject to photograph and had to create a story in adobe Photoshop and final cut pro each week.

-Created a startup company from scratch

Arizona Sonora News Service

-I was a reporter for The Arizona Sonora News, a service from the School of Journalism with the University of Arizona. After writing this article, it was published into one of the most popular news services in Tucson, Arizona; The Arizona Daily Star.

-http://arizonasonoranewsservice.com/homeopathic-remedies-in-the-hispanic-community/

Society, Culture & Fashion- FCSC 435

-Studied fashion trends and forecasts

- Studied the wave of the future with fashion

- Had a quiz each week about fashion trends

Tops retail+Consumer Science – RCSC 496A

-The study of textiles

- Learned about each fabric and made a work book on each textile

-Had a quiz every other day on textiles

References:

Taylor Burns- Nanny for her daughter

Phone Number: 520-***-****

Christina Lopez- Manager at Southern Arizona Periodontics

Phone Number- 520-***-****

Dr. Edward Cole- Lead Doctor

Phone Number- 520-***-****

Sara Slepian- Manager at Kendra Scott

Phone Number- 520-***-****

Contact this candidate