Customer Service Microsoft Office
Resume:
LETIVIA NIKEL ADKINS
Decatur, Alabama 35601
**********@*****.***
SUMMARY
An expert Career Management Professional with expertise in operations, pay roll, targeted/ strategic marketing, employee development, customer service, vendor relations, human resources, loan processing, tax preparation and accounting. With a proven track record of success in management spanning almost two decades leading teams to new heights at current locations.
EDUCATION
University of Phoenix, Axia Campus
Associates of Arts in Business
December 2010
Decatur High School, Decatur, Alabama
High School Diploma
May 1989
EMPLOYMENT EXPERIENCE
Management
Security Finance
…to Present
Oversees all loan applications
Played instrumental in overall office debt reduction
Improved rapport with customers and staff
Management
Bud’s Convenience Stores
June 2002 to October 2012
Maintained record keeping, prepared weekly payroll
Prepared monthly cost analysis
Handled personnel( Hiring, Training)
SKILLS AND ACCOMPLISHMENT
Effective in Cost Management; Experience in reducing cost throughout the year. Increased Revenue: Experience in increasing company revenue. Inventory Control: Experience in effectively controlling shrinkage.
Up to date in the latest computer software including but not limited to: Microsoft Office Suite, Excel, Costpoint, Stars Financial Network, iOs.
IRS Tax Prep Certification
Office of the the Year (Security Finance)
Customer Service Awards (Bud’s: )
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