DevOps Engineer Lead

RICKMAN NONO

**** ***** **. ***. *-***, MUNDELEIN, IL 60060 M: 206-***-**** ****.****@*****.***

https://www.linkedin.com/in/rickman-nono-58457a13/ Profile

An IT practitioner with almost 20 years of diverse experience in the different disciplines of IT such as: Web Back-end and Mobile Development, System and Database Administration, Technical Architect and currently as a DevOps Engineer. Experienced DevOps Engineer using Agile/Scrum/Kanban and Microsoft Stack Technologies with focus on Automation. Solid Web-based Development background using Open Source technologies. Experience in Production Support providing RCA and documentation.

Excellent written and oral communication skills; capable of explaining complex software issues in easy to understand terms.

Core Qualifications

• Automation

• Application Lifecycle Management

• Software Development Lifecycle

• Strong Collaborative and Analytical Skills

• Project Management

• Production Support

• Root Cause Analysis

• Technical Documentation

• Unix/Linux Administration

• Database Administration

• System Administration

• Development and Design Skills

• Website Back-end Development

• Change Management

• Incident Management

Technical Skills

Skills Proficiency Total Years Last Used

LAMP (Linux/Apache/MySQL/PHP) Advanced 13 2013

Linux/Unix Advanced 13 2013

HTML/CSS Advanced 13 2013

JavaScript/JQuery/Ajax Advanced 13 2013

Windows Server 2008/2008 R2/2010/2012 Advanced 8 Current SQL Server 2008/2008 R2/2012 Advanced 6 Current

MS Dynamics CRM 2011/2016 Advanced 6 Current

PowerShell Advanced 6 Current

Agile/Scrum/Kanban Advanced 6 Current

Internet Information Services 7.5/8.0 Advanced 8 Current Visual Studio Team Foundation Server Advanced 6 Current XML/SOAP Intermediate 8 Current

SQL Server Reporting Services Intermediate 6 Current SQL Server Integration Services Intermediate 6 Current SharePoint 2010/2014 Intermediate 6 Current

Octopus Intermediate 1 Current

SQL Server Analysis Services Intermediate 6 2015

PostgreSQL Intermediate 5 2012

Tableau Intermediate 3 2015

Perl Average 4 2012

Python Average 4 2012

Ruby Average 4 2012

Professional Experience

Software Development Associate Manager Jul 2010 – Current Accenture Inc. - Mandalyuong, Philippines

o Aon Retirement Health Exchange (Nov 2015 – Current) Lincolnshire, IL (DevOps Engineer Lead, Current Assignment)

Developed Deployment Automation, Application and System Monitoring and other Ad-Hoc Tools via PowerShell. As a result, teams were able to save 40%-60% of their time and hence increased productivity and streamlined process.

Current Technical Lead in Octopus implementation providing approach to team on how to integrate the PowerShell-based tools in Octopus. Also coordinated with the different teams to gather requirements.

One of the Key resource persons providing support for Analysis/Troubleshooting/Resolution of Production-related issues. This also includes lower lifecycle environments/application issues.

Scrum Master to the DevOps Team ensuring timely delivery of tasks and proper resource management.

o Bill & Melinda Gates Foundation (Nov 2013 – Nov 2015) Seattle, WA (Technical Architect)

Provided Support to the organization’s SDLC and ALM processes specifically deployment and environment support. Ensuring that lower lifecycle applications and environments are 99.9% working, with updated code-base so Development and QA teams can perform their respective tasks.

Created PowerShell Tools to streamline most of the day to day operations as well as reduce time to perform certain activities. Hence increased productivity and minimized human errors.

Provided Production Support. Performing initial investigation and analysis before coordinating the issue to the appropriate team(s). Director for Engineering and Operations Feb 2006 – Nov 2009 Ubersoft Inc. - Pasig, Philippines

o Built the Organization’s SMS Gateway Platform and interfaced with both local and leading North America Telecommunications companies.

o Developed Web-based applications interfaced with SMS functionalities catering to both PH and North American mobile subscribers

o Managed and maintained the organization’s lower and Production lifecycles ensuring 99.9% uptime, reliability and redundancy of both applications and servers. Senior Developer Jan 2005 – Feb 2006

Entertainment Gateway Group - Makati City, Philippines o Built the Organization’s SMS Gateway Platform and interfaced with local Telecommunications companies. The platform paved the way for the development of various One-Off and Subscriber- based SMS-based applications.

o Architecture and Development of SMS-Based (one-off and Subscription-based) applications that has resulted in more than 4 Million+ local subscribers resulting in increased revenue for the organization. o Management and Maintenance of Organization’s Production Servers. System Administrator / Developer Apr 2003 – Jan 2005 Infocom Technologies Inc. - Makati, Philippines

o Management and maintenance of the Business Unit’s application and database servers ensuring 99.9% availability and redundancy.

o Built the organization’s SMS and MMS Gateway Platforms and was able to successfully configure communication to the different PH telecommunications companies. For that reason, the team was able to develop a lot of SMS and MMS based applications which contributed to the Business Unit’s net profit and growth.

o Developed Web-based applications interfaced with SMS and MMS functionalities. System Administrator / Developer Oct 2000 – Apr 2003 Intergate Browser Systems Inc. - Pasig, Philippines o Development of architectural, network and database designs as well as back-end Website integrated with SMS functionalities.

o Collaboration with the different teams to ensure technical and functional requirements are delivered according to specifications and on time.

o Managed and maintained the Organization’s applications, infrastructure and server/applications security

Trainings

Chef Fundamentals Apr 2017

Enterprise Agile Mar 2017

Agile Delivery School Feb 2017

DevOps Academy Feb 2016

Certifications

ITIL Foundation v3 2012

IIS 7.5 Administration 2012

Education

De La Salle University – Manila, Philippines May 1996 – Oct 2000 Physics with Specialization in Computer Applications Academic Scholar

VP Internal, Physics Society

Don Bosco Technical Institute – Makati, Philippines Jun 1992 – Mar 1996 High School Diploma

Academic Scholar

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