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PC Support Technician

Location:
Orlando, FL
Salary:
40k and up
Posted:
October 21, 2017

Contact this candidate

Resume:

Tan Le

ac2vhp@r.postjobfree.com 407-***-****

Orlando, FL 32819

Seeking a career opportunity that will utilize my experience and skills while

supporting personal growth through advancement and learning.

Skills

Experience with system administration Windows 7/10, Mac OS X, Window Server and Networking

Ability to get and maintain a security clearance

Experience with Medical software (EVAsoft, Open Dental) and Security Antivirus (McAfee, Norton)

Microsoft Office (5 years)

Computer Repair (5 years)

Education

B.S. - Information Technology

University of Central Florida - Orlando, FL, June 2015 to August 2017

A.A. - Information Technology

Seminole Community College - Orlando, FL, February 2011 to May 2015

A.S. - Information Technology

NIIT - Lotus University - Ho Chi Minh City, VN, January 2008 to September 2009

Certifications

Microsoft Office Specialist, Microsoft Office Specialist (MOS) certifications in Word 2016, Excel, PowerPoint, Outlook 2013

Advanced Network Administration, Certificated in Advanced Network Administration

Work Experience

IT System Admin

Arbor Dentistry & Pharmacy - Apopka, FL August 2017 to Present

Manage operating system upgrades and patching (Windows 7,10/Mac OS X)

Perform guidance and management of hardware diagnostics, troubleshooting and maintenance Windows Server (mySQL Server 5.5 Command Line Client, Active Directory)

Ensure the integrity and availability of applications and coordinate new application

installations, upgrades and customer support on the open-network

Responsible for implementing effective backup/recovery, resource accounting

Perform troubleshooting and maintenance on varied IT hardware (PCs, printers, laptops,

servers, panoramic X-Ray machine)

Validate system security requirements definition and analysis

Establish system security with Norton Internet Security and McAfee Security

Implement security design in hardware, software, data

Working under general supervision with instructions given for routine work

Understanding of medical software (EVAsoft, Open Dental)

Offer remote desktop and server support and screen-sharing sessions with TeamViewer

Knowledge and experience with MS Office (Word 2016, Excel, PowerPoint, Outlook 2013)

Continuing Education

Ball and Die Attach Operator

Micross Components - Orlando, FL March 2013 to December 2013

Operate robotic machine building electrical chips

Perform troubleshooting and maintenance on hardware (PCs, printers, ball and die attach machine)

Responsible for machine's operating system (Install Windows 7 and software)

Use MS Office Word and Outlook to compile reports and send emails to manager

Solder electrical circuits

Perform quality control

Help co-workers cleaning work area.

Komax Operator

Advanced Solar Photonics - Lake Mary, FL May 2011 to February 2013

Operate robotic machines manufacturing solar panels

Responsible for Komax's operating system (Install Windows XP and software)

Responsible for implementing backup/recovery and procedures

Perform troubleshooting and maintenance on IT hardware (PCs, printers, Komax's parts, manager’s laptop)

Manually soldered solar panel electrical circuits

Perform quality control

Technical Manager

Nam Phong Computer - Ho Chi Minh City, VN April 2008 to July 2010

Assemble computers to client specifications

Diagnose hardware conflicts

Install software and configure to hardware (Windows XP/7)

Testing completed systems for proper operation

Remotely diagnose client system issues with TeamViewer

Manage operating system updated and patching for company with over 50 PCs.

Perform troubleshooting and maintenance on varied IT hardware (PCs, servers, laptops, printers)

Experience with system administration including Window Server and mySQL

Working closely with graphics to create website for company (Photoshop)

Microsoft Office Specialist (Word, Excel, PowerPoint, Outlook)



Contact this candidate