Customer Service, Data Analysis, Marketing, Recruiting

Emily Zenthoefer

Denver, CO ***** 214-***-**** *****.**********@*****.*** LinkedIn

SUMMARY

Innovative thinker. Analytical brainstormer and skilled problem solver. Bilingual Spanish/English communicator and accomplished leader.

EDUCATION

University of Denver, Denver, CO June 2017

Bachelor of Arts in Psychology and Music Performance

• Major GPA: 3.7; Overall GPA: 3.8

• Relevant Courses: Data Analytics, Research Methods, The Psychology of Emotions University of Pennsylvania and Coursera, Online December 2016 Certificate in Customer Analytics

University of Saint Ignatius de Loyola, Lima, Peru December 2015 Study Abroad Program

PROFESSIONAL EXPERIENCE

Frisco GYN and Wellness, Dallas, TX (virtual role) August 2016 – Present Digital Marketing Manager

Manage social media accounts; evaluate marketing strategy

• Grew Facebook following by 96% in first month

• Utilize ad tools to promote products and services FirstLight Home Care, Denver, CO February 2017 – August 2017 Human Resources Intern

Assisted with tactical responsibilities involving sourcing, recruiting and staffing

• Invested 40% of time in customer/client services

• Updated and maintained weekly data spreadsheet

The O, New York, NY March 2016 – March 2017

Digital Marketing Intern

Creating branding content for company’s blog; assisted management of social media accounts

• Utilized audio software to create the app’s ringtone

• Narrowed consumer market using CPM advertising

• Performed voice-over for company video

SKILLS

Language: Highly Proficient in Spanish

Computer: Microsoft Excel, Word and PowerPoint

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