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Sales Customer Service

Location:
Los Angeles, CA
Posted:
October 21, 2017

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Resume:

Sep ****-May ****

Nov ****-Jan ****

Renata Wilson

Professional Summary

Skills

Customer and Personal Service

Active Listening

Time Management

Social Perceptiveness

Monitoring

Education and Training

Installation

Experience

Assistant Manager

Dollar Tree Inc - Culver City, Ca

Answer customers' questions about merchandise and advise customers on merchandise selection.

Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.

Compare merchandise invoices to items actually received to ensure that shipments are correct. Stock shelves, racks, cases, bins, and tables with new or transferred merchandise. Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.

Receive, open, unpack and issue sales floor merchandise. Clean display cases, shelves, and aisles.

Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.

Price Change Lead

Macys - Los Angeles, CA

Formulate pricing policies for merchandise, according to profitability requirements. Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

Assign employees to specific duties.

Enforce safety, health, and security rules.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

Plan and prepare work schedules and keep records of employees' work schedules and time cards.

1422 west 85th street, Los Angeles, CA 90047

Ph: 323-***-****

**************@*****.***

Jan 2001-Oct 2005

Jun 1997

Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.

Review inventory and sales records to prepare reports for management and budget departments.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Security officer

Mariman Security - Compton, CA

Report all violations and suspicious behaviors to supervisors, verbally or in writing. Act as oversight or security agents for management or customers. Supervise or train surveillance observers.

Check identification

Check equipment in/out. Microphones, keys etc.

Provide security by patrolling interior and exterior of four buildings. Education

High School Diploma : All

Washington Preparatory High School - Los Angeles, Ca



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