Timothy A. Buck

**** ********* *****

Asheboro, North Carolina 27205-7108

336-***-****

ac2v1k@r.postjobfree.com

Strengths:

Trainer/ teacher of computer hardware and software to non-technical.

Efficient matching of user needs to appropriate solution(s) and resources

Proficient in problem solving, research and troubleshooting both financial and computer related.

Proficient in Adobe Acrobat, Microsoft Office 2010 - 365, Active Directory, Exchange, SharePoint Enterprise, Citrix, VM-Ware.

Excellent interpersonal skills and can negotiate difficult situations

22 years working independently and managing responsibilities with minimal supervision

Formal Education:

Guilford College receiving B.S. (2009)

Computer Information Systems with a concentration in Accounting

Randolph Community College, received an Associate Degree (2006) Phi Theta Kappa

Information Systems with a concentration in Network Administration & Support.

Cisco Certified Network Training

Professional Experience:

Technimark LLC Asheboro, NC IT Project Analyst 2010 to 2017

Provided PC (Windows / Apple) and Network (hardware and software) technical support for entire enterprise.

Installed and performed repairs to hardware, software, or peripheral equipment

Coordinated with outside resources when applicable to resolve IT issues

Educated users on the proper use of and troubleshooting activities for hardware or software utilized

Supervised migration to Exchange and continue to manage

Managed implementation of SharePoint

Managed Technimark’s Facebook (NC and Mexico), Twitter and LinkedIn accounts.

Administrator for Active Directory, Exchange, StayLinked, SharePoint and etc.

Pro Data Research Burlington, NC Web Interface Programmer 2008 to 2009

Tested online apps as an end-user and suggested programming changes

Revamped current interfaces to meet new Web Standards

Reworked all company forms for online access and data collection

Randolph Community College Asheboro NC Web Site Specialties/ Adjunct 2007-2008

Initiated RCC website Google compatible. Google Page Ranking (was zero, increased to a six).

Originated new or modified processes and collaborated with designer for RCC’s new website

Updated the Information Content Management System by collaborating with department heads

Served as an experienced resource to lower level college personnel on Software Applications

Member of Technology Committee: overseeing colleague progress and other updates.

Taught classes in Dreamweaver, Web Design, Hardware and MS Office 2007 for Curriculum Program

SharePoint Classes:

oGlobal Knowledge; SharePoint 2013 Site Collection and Site Administration (M55033)

oNew Horizons; Microsoft SharePoint 2010 Site Collection and Site Administration (50547)

Member of Information Systems Security Association (ISSA Triad Chapter)

Attendee: CarolinaCon: Security and Technology Conference (7 Years)

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