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Customer Service Sales

Location:
Scotch Plains, NJ, 07076
Posted:
October 22, 2017

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Resume:

Tara Roberts

**** ***** ******,******,** *****

732-***-****

ac2v13@r.postjobfree.com

PERSONAL EXPERIENCE:

HDS Trading,North Brunswick,NJ September 2017-Current Sales Associate

● Strategically plan and manage logistics,sales,customer service.

● Arrange catalog goods

● Process Samples

● Resolve any problems or complaints

● Heavy Customer Service Representation,keeping sales team updated

Chanel,Piscataway,NJ October 2012-July 2017

Traffic Coordinator

● Shipping ocean/air and LTL shipments

● Organize land transportation for inbound ocean/air/LTL shipments

● Facilitate shipment status updates throughout the day monitoring movement

● Hazmat certified -HAWB,Shipper’s declaration &IMO preparation

● Provide daily work to Union employees and make sure work is updated – responsible for approx.45 employees

● Administer discipline when needed

● Completing all Bill of Ladings for all Import/Export,including hazardous and non-hazardous

● Provide support links between multiple departments

● Schedule/coordinate all receiving trucks – up to 25 per day

● Cutting job processing times by 4 days

● Report and coordinate all PO’s to distributors

● Track all shipments daily

● Supply proof of delivery in a timely manner

● Supporting/routing of truckers to our facility

● Prepare invoicing to customers

● Constant follow up on documentation

● Finalizing shipping orders and close outs

● Responsible for making sure all deadlines are met

ADAP Princeton,NJ August 2006 – September 2012

Administrative Assistant

● Fully responsible for all customer relations

● Scheduling appointments for all incoming trucks/receiving

● Responsible for billing involving bill of ladings to clients

● Dispatching all job/shipments

● Required to perform monthly inspections of property

● Responsible for full customer communication

● Processed all charge backs to customers

● Responsible for employee scheduling as well as training

● Handling job costs and invoicing

Maiden Form,Iselin,NJ July 2005 to August 2006

Traffic Clerk

● Responsible for prompt customer service

● Process customer phone and personal relations

● Attending to all customer requests

● Processing of all bill of ladings

● Assisting with accounts payable – processing invoices

● Opening and closing of all shipments

● Responsible for customer conflicts

EDUCATION AND CERTIFICATION:

Kean University – Union,NJ Bachelor in Business Management -2005 Union County College,Cranford,NJ 2001

Hazmat Certified 2014-2017

Skills:Manhattan,Sage /Mass WMS,Accelos,Microsoft,Excel &Powerpoint



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