Customer Service Microsoft Office
Resume:
Jamie Tranchitella
Summary
Dedicated Customer Service and Administrative Professional with 10+ years of experience combining office oriented and customer service expertise. Looking for a position that will help me grow my current skills and acquire new ones in a fast growth company. Skills
Clerical, Customer and Personal Service
Time Management
Computers and Electronics
Troubleshooting
Strong written and verbal communication
skills
Attention to Detail
Self Starter
Experience
TD Bank, NA
Loan Ops Rep IV
Cherry Hill, NJ
Use computers for various applications, such as database management, word processing and Microsoft Office Suite.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Create, maintain, and enter information into databases. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as insurance information, correspondence, or other material.
Operate office equipment, such as fax machines, copiers, scanners or phone systems and arrange for repairs when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Make copies of correspondence or other printed material. Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Coordinate conferences, meetings, or special events, such as luncheons or recognition ceremonies.Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports. Open, read, route, and distribute incoming mail or other materials and contact individuals as necessary.
Provide services to customers, such as account information, payment deadlines and account requirements.
Conduct searches to find needed information, using such sources as the Internet and internal databases and handle sensitive customer information. Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions. Establish work procedures that adhere to FEMA and banking guidelines. Manage projects and/or contribute to committee or team work.
Supervise other maintenance team staff and provide training and orientation to new staff. Train and assist staff with computer usage, databases, letter drafting and all other department requirements.
Support management and co-workers with daily tasks as well as planning and executing departmental projects.
Knowledge of auto, flood and home owners insurance. Education and Training
Sterling High School
High School Diploma: General
Somerdale, NJ, United States
Camden County College
8 Fairmount Avenue, Lindenwold, NJ 08021 - 856-***-**** (C) - *********@*****.*** None: Human Services
Blackwood, NJ, United States
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