Software Engineer Support

Hannah C. Ren

732-***-**** Cell

***********@*****.***

Summary of Qualifications

over 15 years of extensive experience in delivering global deals information and analytics with comprehensive domain knowledge of the business processes in investment banking Deals & Private Equity. Excellent work and multi tasks planning and executing skills. Work Experience

Financial Content & Fundamentals Analytics Platform, Thomson Reuters New York, NY 1998 - Nov 2016 Software Engineer Technical Lead, Technology Development of Deals/Private Equity content As 18 years serviced in this team, played a crucial role in the different technology areas. Also provided a lot of valuable solutions to content specialists as well as other technology teams. 1. Developing the various projects/processes with hands-on experience Inquiry System Update, Incoming Data Ingestion, Outgoing Data Feed and Custom Reports Generation:

• Worked closely with stakeholders and defined the technical spec to meet the business/reporting requirements.

• Designed and developed the processes filtering with specific business logic and following best practices allowing for scalability.

• Was responsible for Creating tables/objects/indexes/triggers and Developing Oracle stored procedures/packages/materialized views.

• Utilized the new features in existing products, processes or new projects for better performance

• Directed the team in the functionality design and development to assure all the quality of delivered solutions.

2. Providing Production Support as a team player

• Prepared test cases and performed system integration testing before production deployment.

• Provided post-implementation maintenance support after go-live in production.

• Monitored the program execution and performed query turning as needed.

• Took a quick responsiveness on urgent issues by analyzing root causes and then solving the issues.

• Collaborated with team members, stakeholders, and support team for production deployment, including impact assessment and deployment/rollback plans that detect and minimize defects. Skills & Experience

Databases:

Oracle SQL Developer/Toad, SQL plus, SQL Load, PL/SQL, SQL, Oracle AQ, etc. Operating Systems and Programming Languages:

Sun Solaris, Unix Shell Scripting, Unix C/C++, Java, JDBC, Perl scripting, XML, etc. Education

M.S. Computer Sciences, Univ. of Bridgeport, CT

B.S. Industrial Automation Engineering, Shanghai University of Engineering Science, Shanghai

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