RECEPTIONIST

***** * *** * *** D r. L ot A *

Spring, T x * ***9

936-***-****

************@*****.***

OBJECTIVES: D EPENDABLE A DMINISTRATOR & C USTOMER S ERVICE SKILLED A T M ANAGING D IVERSE N EEDS I N C HALLENGING, F AST-PACED ENVIRONMENTS F RIENDLY A ND E NERGETIC P ROFESSIONAL W ITH R EMARKABLE COMMUNICATION A ND P RIORITIZATION S KILL

E XPERIENCE:

W ork A t H ome C ustomer S ervice A gent: IPACESETTERS

FEBRUARY 2 017- P RESENT

I t ake i nbound a nd o utbound c alls f rom c ustomers w ho n eed h elp w ith t heir c able s ervice

(upgrades, b illing, t ech. e tc)

Work a t H ome C SA ( On-line C hat)

A cademy S port’s & O utdoor’s

O ct 2 016- J anuary 2 017 I assist Customer via Chat or Call Center with Academy.com placing on-line orders, canceling their orders and other issue’s the customer may be having o n-line o r i n-store

SKILLS:

W ork a t H ome C SA ( Call C enter & C hat A gent)

O rganizational s kills E xcellent m ulti-tasking A bility Excellent c ommunication s kills

W ell o rganized F riendly n ature

P owerPoint k nowledge P rofessional p hone e tiquette

M icrosoft O ffice p roficiency E xcel s preadsheet f unctions QuickBooks p roficient W ord p rocessing M icrosoft O ffice expertise

Appointment s etting

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