DONELLE JAHZIEL S. GONZALES

***-* *. *** ******* Extension, Barangay Sambag 1, Cebu City

É 093*-****-***

ac2ur7@r.postjobfree.com

CAREER OBJECTIVE

My enthusiasm to learn & explore has made me try new things that can hone my talent and skills. I am a highly sociable person who can easily adapt to a working environment no matter how diverse it is.

QUALIFICATION

Excellent communication and customer service skills

Highly courteous, customer-oriented attitude

Well knowledgeable of the hospitality industry with strong proficiency in first line customer facing tasks

Great attention to detail along with ability to follow given instructions

Solid time management skills with proven ability to function well under pressure

Excellent physical stamina and dexterity with capability to bend, stoop, reach out to grab objects above head level and work effectively in confined spaces

EDUCATION

XAVIER UNIVERSITY – ATENEO DE CAGAYAN

BS Developmental Communication - Major in Educational Communication

Corrales Street, Cagayan de Oro City

Academic Years 2011 - Present

WORK EXPERIENCE

FREELANCE PHOTOGRAPHER/VIDEOGRAPHER (2013 – Present)

UNIVERSAL TECHNOLOGY (June 2017 – Present)

Sales Agent – Explore Talent

-Present, Promote and sell services using solid arguments to existing and prospective customers.

-Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.

-Establish, develop and maintain positive business and customer relationships.

-Achieve agreed upon sales targets and outcomes within schedule.

MOVENPICK HOTEL – Punta Engaño Lapu-lapu City (March 2017 – June 2017)

Lifestyle Concierge

-Provides prompt, professional and courteous service to Residents and Guests, in a personalized and refined manner.

-Ensures that all requests are followed up on promptly and professionally.

-Assist with the Residents and Guests independent embarkation and debarkation requirements and/or requests, including independent transfer arrangements from the vessel.

-Assist the Residents and Guests with a multitude of individual enquiries in a timely and professional manner.

-Be available to interact with Residents and Guests during events.

ABS-CBN CAGAYAN TALENT (CONTRACTUAL)

-Dancer

-TV Host

-Caravan Photographer

ACHIEVEMENT

1ST Runner-up - 2015 Cagayan de Oro Barangay Gwapo

PERSONAL INFORMATION

Birthdate: February 15, 1995 Mother’s Name: Mrs. Ma. Olivia Gonzales

Birth Place: Iligan City Father’s Name: Engr. Ferzenio Soccoro Gonzales

Age: 22

Status: Single

Height: 6’ ft

CONTACT REFERENCES

Ms. Nico Jhie Alejandrino 097*-***-****

Movenpick Hotel

Supervisor

Jasper B. Bores 090*-***-****

Pentacore Hub Photography & Videography

Liranel Dandan 091*-***-****

ICONEX LLC

Customer Care Representative

I hereby attest that the above information is true and correct to the best of my knowledge and belief

DONELLE JAHZIEL S. GONZALES

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