Customer Service Sales
Resume:
DONELLE JAHZIEL S. GONZALES
***-* *. *** ******* Extension, Barangay Sambag 1, Cebu City
************@*****.***
CAREER OBJECTIVE
My enthusiasm to learn & explore has made me try new things that can hone my talent and skills. I am a highly sociable person who can easily adapt to a working environment no matter how diverse it is.
QUALIFICATION
Excellent communication and customer service skills
Highly courteous, customer-oriented attitude
Well knowledgeable of the hospitality industry with strong proficiency in first line customer facing tasks
Great attention to detail along with ability to follow given instructions
Solid time management skills with proven ability to function well under pressure
Excellent physical stamina and dexterity with capability to bend, stoop, reach out to grab objects above head level and work effectively in confined spaces
EDUCATION
XAVIER UNIVERSITY – ATENEO DE CAGAYAN
BS Developmental Communication - Major in Educational Communication
Corrales Street, Cagayan de Oro City
Academic Years 2011 - Present
WORK EXPERIENCE
FREELANCE PHOTOGRAPHER/VIDEOGRAPHER (2013 – Present)
UNIVERSAL TECHNOLOGY (June 2017 – Present)
Sales Agent – Explore Talent
-Present, Promote and sell services using solid arguments to existing and prospective customers.
-Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
-Establish, develop and maintain positive business and customer relationships.
-Achieve agreed upon sales targets and outcomes within schedule.
MOVENPICK HOTEL – Punta Engaño Lapu-lapu City (March 2017 – June 2017)
Lifestyle Concierge
-Provides prompt, professional and courteous service to Residents and Guests, in a personalized and refined manner.
-Ensures that all requests are followed up on promptly and professionally.
-Assist with the Residents and Guests independent embarkation and debarkation requirements and/or requests, including independent transfer arrangements from the vessel.
-Assist the Residents and Guests with a multitude of individual enquiries in a timely and professional manner.
-Be available to interact with Residents and Guests during events.
ABS-CBN CAGAYAN TALENT (CONTRACTUAL)
-Dancer
-TV Host
-Caravan Photographer
ACHIEVEMENT
1ST Runner-up - 2015 Cagayan de Oro Barangay Gwapo
PERSONAL INFORMATION
Birthdate: February 15, 1995 Mother’s Name: Mrs. Ma. Olivia Gonzales
Birth Place: Iligan City Father’s Name: Engr. Ferzenio Soccoro Gonzales
Age: 22
Status: Single
Height: 6’ ft
CONTACT REFERENCES
Ms. Nico Jhie Alejandrino 097*-***-****
Movenpick Hotel
Supervisor
Jasper B. Bores 090*-***-****
Pentacore Hub Photography & Videography
Liranel Dandan 091*-***-****
ICONEX LLC
Customer Care Representative
I hereby attest that the above information is true and correct to the best of my knowledge and belief
DONELLE JAHZIEL S. GONZALES
Contact this candidate